Assistant Kitchen Manager

Les Rôtisseries St‑Hubert Ltée; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Job summary

Les Rôtisseries St-Hubert Ltée in Ottawa, Ontario, seeks a proactive operations teammate to lead customer experience and team performance. You will align daily activities with the restaurant's service standards and action plan.

Responsibilities include scheduling, coaching team members, monitoring costs, and upholding quality, cleanliness, and safety while delivering consistent meals and customer satisfaction.

Qualifications

• Must be able to manage priorities and multitask in a busy restaurant environment.
• Ability to work under pressure while maintaining service quality.
• Strong planning and organizational skills are required.
• Autonomous, proactive, and able to take initiative.

Responsibilities

• Participate in executing actions outlined in the restaurant's plan.
• Establish work schedules for your section's team members.
• Participate in training the employees on your team.
• Ensure customer satisfaction and uphold the customer experience standards.
• Assist in controlling financial, material, and technological resources for your section.
• Enforce the restaurant's quality, service, and cleanliness standards.
• Ensure compliance with performance metrics such as food costs and energy costs.

Skills

Prioritization

Work under pressure

Plan & Organize

Autonomy & Initiative

Job description

Les Rôtisseries St-Hubert has been a passion affair since 1951. Our attentive service, signature flavours, and top-quality ingredients have made our dishes famous, whether served in our restaurants or delivered to your home. We cannot give away the secret ingredients of our BBQ sauce, but we'll let you in on the company's timeless success: our employees!

Job Description

As a key contributor to the customer experience, your role will be to:

• participate in the execution of the various activities outlined in the action plan
• establish work schedules for the members of your section
• participate in training the employees on your team
• ensure customer satisfaction and the quality of the customer experience, and implement measures aimed at increasing employee accountability
• participate in the control of financial, material, and technological resources for your section
• enforce St-Hubert's quality, service, and cleanliness standards
• ensure compliance with performance ratios (food costs, controllable costs, energy costs, etc.)

Candidate Profile

• Ability to manage priorities
• Ability to work under pressure
• Ability to plan and organize tasks
• Autonomous and willing to take initiative