Assistant Housekeeping Manager

Sandman Hotel Group

Castlegar

On-site

CAD 42,000 - 64,000

Full time

2 days ago

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Benefits offered by this job

Team discounts

Friends & Family hotel discounts

Dining discounts

RRSP matching

Extended health, dental, vision & life

Complimentary hotel stays

Tuition assistance

Career development & internal promo

Employee assistance program

Employee referral bonus

Discounts at outdoor venues

Job summary

Sandman Hotel Group in Canada is seeking an Assistant Housekeeping Manager to oversee the cleaning and servicing of guest rooms and public areas. You will lead a service-oriented team, schedule staff, and ensure the highest standards of cleanliness and guest satisfaction in a fast-paced hotel environment.

The role reports to the Executive Housekeeper and requires strong leadership, time management, and knowledge of health and safety standards, with a focus on developing staff and maintaining

Qualifications

3+ years housekeeping experience with 2+ years in a direct supervisory role in hotels.
Knowledge of laundry operations.
Knowledge of health and safety standards.
Superior time management and organizational skills.
Strong interpersonal skills with an emphasis on leadership ability.

Responsibilities

Responsible for the day-to-day operation of the Housekeeping Department.
Assist in recruiting and retaining a strong service-oriented team.
Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service.
Conduct guest room and public area inspections.
Monitor and manage labour efficiencies and all other departmental costs.
Ordering of departmental supplies and conduct monthly linen inventories.
Scheduling for Room Attendants, Public Area cleaners and Laundry staff.
Maintain proper lost and found procedures.
Assist in training of new team members.
Ensure Sandman Hotels, Inns & Suites policies and procedures are followed.

Skills

Leadership

Time management

Interpersonal skills

Train and develop team

Health and safety knowledge

MS Word & Excel

Laundry operations

Flexible scheduling

Supervisory experience in hotels

Tools

MS Word

Excel

Job description

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

TheAssistant Housekeeping Manager will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.

JOB REQUIREMENTS:

Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
Superior time management and organizational skills
Strong interpersonal skills with an emphasis on leadership ability
Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
Knowledge of computers including MS Word, Excel and Internet
Knowledge of health and safety standards
Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels
Knowledge of laundry operations
Flexible availability, including evenings and weekends and provide on-call support as required

DUTIES:

Responsible for the day-to-day operation of the Housekeeping Department
Assist in recruiting and retaining a strong service-oriented team
Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
Conduct guest room and public area inspections
Monitor and manage labour efficiencies and all other departmental costs
Ordering of departmental supplies and conduct monthly linen inventories
Scheduling for Room Attendants, Public Area cleaners and Laundry staff
Maintain proper lost and found procedures.
Assist in training of new team members
Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS