Assistant General Manager - Banff Restaurant Lead

Banff Hospitality Collective Inc.; Banff; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Bonus programs + tips

Welcome Gift Card

50% off food and drinks

Learning & Development allowance

Cell phone allowance

Health benefits after 3 months

RRSP/FHSA matching after 3 months

Disability coverage after 3 months

Vacation and holidays

Job summary

Banff Hospitality Collective Inc. is seeking an Assistant General Manager to lead daily restaurant operations in Banff. You will supervise staff, drive service standards, manage costs, and partner with the General Manager to optimize profits while delivering exceptional guest experiences.

You will oversee financial and payroll processes, enforce sanitation and safety, and ensure regulatory compliance. A strong, collaborative leader with hospitality excellence will thrive in our team-focused

Qualifications

• Experience in the food and beverage industry is required.
• Supervisory or management experience is a strong asset.
• ProServe certification required.
• Availability to work mornings, afternoons, evenings, weekends and holidays.
• Adaptable with technology and systems; able to troubleshoot and train others.
• An amazing team player who brings others together to work toward a common goal.
• Strong communication and collaborative working style.

Responsibilities

• Oversee and manage all areas of the venue, using your discretion to make decisions quickly.
• Lead by example, maintaining a floor presence for the duration of your shift.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Ensure financial and payroll administration, including invoicing and reporting, is accurate, timely, and compliant with company policy.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, and federal, provincial, and municipal laws.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Deeply understand and champion the venue's brand, delivering on its promise and inspiring your team to do the same.
• Focus on outstanding guest service, responding to complaints, taking appropriate action, and generating return guests.
• Recognize the importance of employee experience and build a strong team culture.
• Prepare for and attend weekly, monthly, quarterly, and six month planning meetings.

Skills

Supervisory experience

ProServe certification

Customer service

Team collaboration

Communication skills

Adaptability

Leadership

Multitasking

Job description

Banff Hospitality Collective Inc. is seeking an Assistant General Manager to lead daily restaurant operations in Banff. You will supervise staff, drive service standards, manage costs, and partner with the General Manager to optimize profits while delivering exceptional guest experiences.

You will oversee financial and payroll processes, enforce sanitation and safety, and ensure regulatory compliance. A strong, collaborative leader with hospitality excellence will thrive in our team-focused