Assistant General Manager

Subway; Charlottetown; On-site; CAD 42,000 - 54,000; Full time

Job summary

Subway in Charlottetown is seeking an Assistant General Manager to oversee restaurant operations under the General Manager. You will lead staff, ensure food safety and cleanliness, manage inventory and costs, and drive local marketing initiatives to promote sales and guest satisfaction.

The role requires prior restaurant experience and strong leadership, with a focus on training and staff development. Immediate start is preferred and full-time hours are expected.

Qualifications

• Demonstrated adaptability and problem solving in fast-paced settings.
• Strong communication skills, both verbal and written.
• Proven ability to work well in a team and with customers.

Responsibilities

• Prepare and post staff work schedules.
• Recruit, reward and terminate staff under GM guidance.
• Communicate changes in food preparation formulas and standards to staff.
• Ensure compliance with health and safety codes and company policies.
• Maintain business records and analyze data to increase sales.
• Support local and national marketing initiatives.
• Identify prospective customers and promote sales.
• Plan events and promotions.

Skills

Adaptability

Oral Communication

Problem Solving

Working with Others

Education

High school diploma or equivalent

Tools

POS system

Job description

POSITION SUMMARY:

The Assistant General Manager performs and directs overall restaurant management and reports to General Manager. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and helps oversee training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for motivation and leadership of the team, assist in hiring and firing as needed. Succession planning to grow capabilities in team and themselves. Accountable for daily on goings for the restaurant. Responsible in assisting in local marketing initiatives – may contact prospective customers to promote sales. Maintains business records. Exceptional customer service is a major component of this position and must be able to train staff on the importance of Customer service We are looking to fill this position immediately.

TASKS AND RESPONSIBILITIES include but are not limited to:

1. Assistant General Manager completes and posts staff work schedules.
2. Recruits, rewards and terminates staff under the direction of the General Manager.
3. Communicates changes of food preparation formulas, standards, etc. to staff. Knowing how to delegate and follow up with team member’s assigned tasks to confirm completion.
4. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed. Understand and promote a clean environment at all times.
5. Maintains business records as outlined in the Subway® Operations Manual: Daily Procedures. Analyzes business records to increase sales.
6. Supports local and national marketing initiatives.
7. Identifies and contacts prospective customers to promote sales.
8. Plans special events and promotions.

PREREQUISITES

Education: High school diploma or equivalent.

Experience: Preferably two (2) years of restaurant experience, with proven ability to lead, motivate, and develop a team, drive sales and customer service, manage daily operations, and understand food, labor, and overall cost management.

ESSENTIAL FUNCTIONS

Excellent verbal and written communication skills. Ability to Control costs, develop team members and motivate a culture of making the guest happy.

Must have a full understanding of Food safety and importance of cleanliness,

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register (cashier). Position requires bending, standing, and walking the entire workday. Must have the ability to lift 20 pounds frequently and up to 45 pounds occasionally.

*Applicants must have the legal right to work in Canada. Please note, this position does not support LMIA, work visas, or any other immigration sponsorship

Tagged as: 60030

Essential Skills:

• Adaptability
• Oral Communication
• Problem Solving
• Working with Others

Soft Skills:

• Adaptability
• Attention to Detail
• Confidence
• Dependability

Hard Skills:

• Customer Service
• Food Handling
• Food Safety

Digital Skills:

• Email
• Microsoft Excel
• Microsoft Outlook

Certifications:

• Basic Food Safety Certification

Languages:

• English