Assistant Front Store Manager

Shoppers Drug Mart; Guelph; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Front Store Manager to support the Front Store Manager in optimizing store operations. In this pivotal role, you will enhance customer experiences, manage labor scheduling, and ensure compliance with HR standards. You will lead by example, driving engagement and motivating staff through core values. With a focus on community and customer service, this position offers a chance to make a significant impact in a locally owned store backed by a national brand. Join a team that values diversity and commitment to ethical practices.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Strong leadership and decision-making skills are essential for managing store operations.
• Experience in retail management and ability to drive business success.

Responsibilities

• Maintain store standards to enhance customer experience and profitability.
• Assist in labor scheduling and ensure adequate staffing levels.

Skills

Planning and decision-making skills

Inventory management

Leadership and mentorship

Time management

Interpersonal and communication skills

Business acumen

Job description

Join to apply for the Assistant Front Store Manager role at Shoppers Drug Mart

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

To assist the Front Store Manager (FSM) in managing the human, physical, and financial resources of the store, ensuring store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

Duties & Responsibilities:

Operations:

• Maintain Store Standards to optimize customer experience, drive traffic, and positively impact profitability.
• Work with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
• Assist in managing labor scheduling in conjunction with the FSM, leveraging Workforce Management (WFM) to maximize productivity.
• Ensure staffing levels are adequate for effective store operation.

Human Resources:

• Comply with Human Resources Standards.
• Assist with hiring in conjunction with the FSM, supporting hiring for all departments excluding Pharmacy.
• Maintain wage administration within SLPH guidelines.
• Drive Blue Culture, engagement, and motivate staff through core values.

Qualifications:

• Planning, judgment, and decision-making skills.
• Planning and preparation for inventory management.
• Ability to control expenses through judgment and decision-making.
• Provide effective leadership, mentorship, and staff development.
• Efficient time management and prioritization skills.
• Strong organization and planning skills.

Experience:

• Previous retail management experience.
• Ability to drive business, lead by example, and support corporate programs.
• Effective collaboration with management teams.
• Excellent interpersonal, coaching, and communication skills.
• Business and financial acumen.
• Ability to build relationships with internal and external stakeholders.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy. Take ownership of your work and care about your community.

Shoppers Drug Mart recognizes Canada's diversity and strives to reflect it through its products, hiring practices, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

Upholding laws and ethical standards is part of our commitment to doing the right thing, as outlined in our Code of Conduct.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail