Assistant Front Store Manager

Shoppers Drug Mart Inc.; Burlington; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Front Store Manager to support the Front Store Manager in optimizing store operations and enhancing customer experience. This role involves managing resources, ensuring compliance with HR standards, and driving staff engagement through effective leadership. You'll play a key role in maintaining store standards, managing labor schedules, and supporting hiring processes. This is a fantastic opportunity to contribute to a community-focused business while enjoying benefits like flexible schedules and competitive pay. Join a team that values diversity and fosters a supportive environment.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Strong leadership and mentorship abilities to develop staff.
• Effective time management and prioritization skills are essential.

Responsibilities

• Assist in managing labor scheduling to maximize productivity.
• Ensure compliance with Human Resources Standards and drive engagement.

Skills

Planning

Judgment

Decision-making

Inventory management

Leadership

Time management

Organization

Interpersonal skills

Communication

Business acumen

Tools

Workforce Management (WFM)

Job description

Join to apply for the Assistant Front Store Manager role at Shoppers Drug Mart

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

To assist the Front Store Manager (FSM) in managing the human, physical, and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

Duties & Responsibilities:

Operations:

• Maintain Store Standards to optimize customer experience, drive traffic, and positively impact profitability.
• Work with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
• Assist in managing labor scheduling with the FSM, leveraging Workforce Management (WFM) to maximize productivity.
• Ensure staffing levels are adequate for effective store operation.

Human Resources:

• Comply with Human Resources Standards.
• Assist with hiring in conjunction with the FSM, supporting hiring across departments excluding Pharmacy.
• Maintain wage administration within SLPH guidelines.
• Drive Blue Culture, engagement, and motivate staff through core values.

Qualifications:

• Planning, judgment, and decision-making skills.
• Inventory management planning and preparation.
• Ability to control expenses using judgment and decision-making skills.
• Provide effective leadership, mentorship, and staff development.
• Efficient time management and prioritization skills.
• Strong organization and planning abilities.

Experience:

• Previous retail management experience.
• Ability to drive the business, lead by example, and support corporate programs.
• Effective collaboration with management teams.
• Excellent interpersonal, coaching, and communication skills.
• Business and financial acumen.
• Ability to build relationships with internal and external stakeholders.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy. Take ownership of your work and contribute to community care.

Shoppers Drug Mart recognizes Canada's diversity and strives to reflect this in its products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We uphold laws and ethical standards as part of our Code of Conduct to meet customer and stakeholder expectations.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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