Assistant Café Manager

Phil-; Calgary; In loco; CAD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Phil & Sebastian Coffee Roasters in Calgary is hiring an Assistant Café Leader to help define the guest experience and lead in-store operations. You will work closely with the Café Leader and Operations team to maintain coffee quality, staff development, and consistent hospitality across locations.

The role is full-time and location-flexible within Calgary, with a leadership focus and opportunities to influence service standards across our cafés as we grow together.

Competenze

• Deeply passionate about specialty coffee and its craft.
• Hands-on experience with specialty coffee preparation and service.
• At least 1 year of supervision experience in coffee or restaurant settings.
• Proven ability to coach and develop team members.
• Strong focus on delivering exceptional hospitality and guest experiences.

Mansioni

• Support daily café operations including inventory, ordering, and quality control.
• Lead and coach the team to maintain coffee excellence and guest satisfaction.
• Collaborate with Cafe Leader, Director and Cafe Operations to uphold brand standards.

Conoscenze

Passion for specialty coffee

Coffee quality knowledge

Supervision experience

Team coaching

Hospitality excellence

Full-time availability

Calgary location commuting

Descrizione del lavoro

At Phil & Sebastian Coffee Roasters, we believe coffee can be exceptional—and so can the experience around it. As a Calgary-based, owner-operated company with 9 cafés, a roasterie, and our HQ in East Village, we’re driven by quality, curiosity, and genuine hospitality.

We are looking for a special individual to join our management team as an Assistant Café Leader (our term for Assistant Manager).

Kindly note that the work location is flexible. While we are excited to welcome a new Assistant Cafe Leader to our team, the specific location will be disclosed to serious candidates during the hiring process. The final location will be determined based on business needs and availability, as well as the successful candidate’s skills, experience, and accessibility.

This is a full-time leadership role with a competitive salary and benefits package, based on experience. You’ll work closely with the Café Leader of the location, our Director and Cafe Operations team, alongside Phil and Sebastian, who are actively involved in developing our leaders.

WHY THIS ROLE MATTERS

As an Assistant Cafe Leader, you’re not just running a café—you're helping define the Phil & Sebastian experience. You will set the tone for coffee excellence, hospitality, and team culture while creating memorable experiences for every guest who walks through our doors.

You’ll lead from the front, balancing coffee quality, operational excellence, and people development. With a strong understanding of specialty coffee, you'll inspire your team to continually improve, share their knowledge and take pride in deliverying an exceptional café experience.

PREREQUISITES:

You’ll thrive in this role if you:

• Are deeply passionate about specialty coffee and have a strong understanding of coffee quality, preparation, and service
• Have hands-on experience working with specialty coffee and a desire to continually deepen your coffee knowledge
• Take pride in representing a flagship café and setting the standard for quality and hospitality
• Always commit to deliver exceptional hospitality and creating memorable guest experiences
• Have a passion for specialty coffee and a desire to continually deepen your coffee knowledge
• Bring at least 1 year of supervision experience in coffee or restaurants
• Are a collaborative team player who takes initiative and ownership
• Enjoy coaching, developing and supporting your teammates
• Are energized by a fast-paced, ever-evolving environment
• Are available full-time, including weekends and holidays
• Must be able to reliably commute to all P&S café locations within Calgary city limits. Some flexibility may be considered for candidates who have limited access to specific locations.
• Flexible availability for early mornings and evening shifts, aligned with most café hours (6:00 AM–9:30 PM).

RESPONSIBILITIES:

1. Support Daily Operations of the business through inventory, ordering, maintenance, cash, cleanliness and quality control management.

2. Coffee Quality Control

3. Inspire & Coach the team

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