Coffee Trainer

Teatro-Restaurant-Group-; Calgary; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Employee Discounts

Career Growth & Development

Employee Recognition

New Chapter in Canmore

Job summary

Alforno Cafés is seeking a Coffee Trainer to develop our café teams across multiple locations. Reporting to the Coffee Specialist, you will deliver hands-on training, uphold beverage standards, and support daily operations with strong guest service and leadership.

You will also cover shifts and assume Café Manager duties during absences, combining coffee expertise with coaching, scheduling, cashiering, and inventory tasks.

Qualifications

• Minimum two years of specialty coffee, barista, or café experience.
• Strong knowledge of espresso preparation, grinder adjustment, milk texturing, and coffee quality standards.
• Ability to train, coach, and provide constructive feedback.
• Strong leadership skills and the ability to independently manage daily café operations.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Prepare and serve exceptional coffee while delivering warm, efficient guest service.
• Train and coach new and existing employees on coffee preparation, café workflow, and company standards.
• Monitor beverage quality, calibrate espresso equipment, and reinforce proper equipment care.
• Work with the Coffee Specialist and Café Managers to address quality and training needs.
• Provide scheduled and short-notice shift coverage across café locations.
• Assume Café Manager responsibilities during absences, including team supervision, staffing, guest concerns, cash handling, inventory, and ordering.

Skills

Specialty coffee

Espresso preparation

Grinder adjustment

Milk texturing

Coffee quality

Training coaching

Leadership

Customer service

Staff supervision

Communication skills

Job description

Join Alforno Cafés as a Coffee Trainer and share your passion for specialty coffee while developing our café teams. Reporting to the Coffee Specialist, you will provide hands-on training and coaching, maintain consistent beverage and service standards, and support operations across multiple locations. This role includes shift coverage and full day-to-day Café Manager responsibilities during manager absences, combining coffee expertise, leadership and exceptional guest service.

What are the duties to perform:

• Prepare and serve exceptional coffee while delivering warm, efficient guest service
• Train and coach new and existing employees on coffee preparation, café workflow, and company standards
• Monitor beverage quality, calibrate espresso equipment, and reinforce proper equipment care
• Work with the Coffee Specialist and Café Managers to address quality and training needs
• Provide scheduled and short-notice shift coverage across café locations
• Assume Café Manager responsibilities during absences, including team supervision, staffing, guest concerns, cash handling, inventory, and ordering

Why Alforno Cafés?

• Join a team dedicated to craftsmanship, hospitality, and quality
• Help strengthen our coffee program and develop our café teams
• Enjoy competitive compensation and employee perks
• Explore growth and development opportunities within Teatro Group

What will you bring to the team:

• Minimum two years of specialty coffee, barista, or café experience
• Strong knowledge of espresso preparation, grinder adjustment, milk texturing, and coffee quality standards
• Ability to train, coach, and provide constructive feedback
• Strong leadership skills and the ability to independently manage daily café operations
• Excellent communication, organizational, and problem-solving skills
• Previous training, shift lead, or supervisory experience preferred
• Flexibility to work across multiple locations, including early mornings, evenings, weekends, and holidays

Why Join Teatro Group?

• Health & Wellness Benefits - Eligible employees working 25+ hours per week can access group benefits after completing their 3-month probationary period, including dental, vision and extended health coverage, plus an additional $2,000 in mental health coverage.
• Employee Discounts - Enjoy employee discounts across Teatro Ristorante, Cucina, EAT, Alforno and Alforno Cafés.
• Career Growth & Development - Build your skills through training and explore opportunities to grow your career across Teatro Group.
• Employee Recognition - Be recognized by your peers through our quarterly recognition program, with Employee of the Quarter receiving a recognition prize.
• Be Part of Something New - Join the team and help shape Alforno’s next chapter in Canmore.

Our commitment to craft and technique spans Teatro Group's 30-year history. Since 1993, Teatro Group has been a proud cornerstone of Calgary's vibrant service and culinary fabric!