Branch Manager

SmartRecruiters, Inc.; Saint-Lazare; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Paid vacation from day one

Telemedicine

RRSP with employer match

Career advancement

Employee discounts

Company laptop

Company cell phone

Job summary

Kenny U-Pull in Saint-Lazare is seeking a Branch Manager to oversee daily operations, lead production and customer service teams, and drive safety and quality.

Reporting to the Regional Director, you will organize activities, monitor inventory of vehicles and parts, and collaborate with project managers to meet sales targets.

Qualifications

• 5+ years of experience in customer service.
• 5+ years of experience managing teams.
• Knowledge of automotive parts would be an asset.

Responsibilities

• Manage and motivate production and customer service teams.
• Ensure excellent customer service is consistently provided.
• Work closely with Project Managers (auto sales, tires, batteries, etc.).
• Hands-on involvement in daily operations and tasks.
• Maintain and control inventory of vehicles, tires, batteries, and other materials.
• Oversee local marketing initiatives.

Skills

Leadership

Customer service

Team management

Adaptability / learning quickly

Stress management

Job description

At Kenny U-Pull, we are proud to give used vehicles a second life. Our 27 automotive recycling centers across Quebec, Ontario, New Brunswick, and Nova Scotia are supported by more than 400 employees who are passionate about innovation in the used vehicle market and creating a greener environment for future generations. Since 2008, we have recycled more than one million vehicles and we're not stopping anytime soon!

Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 sites, 4,000 employees worldwide, and over $3.5 billion in annual sales.

What we offer (!):

• Competitive salary + annual bonus;
• Eligible for paid vacation starting on your first day; **
• Telemedicine (Unlimited access to a physician 24/7);
• Group RRSP with employer matching contributions;
• A pleasant and friendly work environment;
• Exceptional career advancement opportunities;
• Exclusive employee discounts on parts from any Kenny location;
• Company-provided laptop and cell phone.

Job Description

Reporting to the Regional Director, the Branch Manager in St-Lazare plays a key role in managing, organizing, and planning the daily activities of work teams to ensure efficient and high-quality operations.

The Branch Manager provides support, training, follow-up, and oversight of operations to contribute to the success of the branch and achieve sales objectives. They collaborate with various stakeholders to continuously optimize and improve processes and are responsible for meeting the goals and expectations established by senior management in both production and sales.

Responsibilities:

• Manage, train, develop, and motivate production and customer service teams, including conducting quarterly performance evaluations for each employee;
• Ensure excellent customer service is consistently provided;
• Work closely with various Project Managers (automotive sales, tires and batteries, etc.);
• Actively participate in daily operations, stay involved, and understand employees’ day-to-day tasks ("hands-on" approach);
• Maintain and control inventory of vehicles, tires, batteries, catalytic converters, and other materials;
• Buy and sell used vehicles;
• Oversee local marketing initiatives.

Qualifications

• Minimum of 5 years of experience in customer service;
• Minimum of 5 years of experience managing teams;
• Knowledge of automotive parts would be considered an asset.

Desired Skills:

• Leadership;
• Ability to learn quickly;
• Strong stress management skills

Additional Information

Work Environment / Additional Information

Work Schedule: Monday to Friday and availability to work one weekend out of every two; Full-time, permanent position.

Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) Inc., a recognized global leader in the metal recycling industry, with more than 125 sites, 3,000 employees worldwide, and over $3.5 billion in annual sales. AIM and its subsidiaries are equal opportunity employers. The masculine form is used solely to simplify the text. Only candidates selected for an interview will be contacted. Thank you for your interest.