Assistant Banquet Manager

Accor; Banff; On-site; CAD 60,000 - 64,000; Full time

Benefits offered by this job

Medical, Vision & Dental benefits

Pension plan with employer matching (5

Employee travel program with room andF

Staff accommodation on-site

One complimentary meal per shift

Job summary

Fairmont Banff Springs, nestled in Banff, is seeking an Assistant Event Operations Manager to lead one of AccorHotels' largest Event Operations teams. You will oversee 80,000+ sq ft of function space, guide 100+ staff across 15 leaders, and collaborate with Conference Services, Culinary, and hotel departments to deliver flawless events.

The role demands a proactive leader with a hospitality mindset, strong HR skills, and proficiency in MS Office.

Qualifications

• Minimum 1 year’s experience in Food and Beverage Management.
• Culinary and beverage knowledge required.
• Results oriented with ability to work under pressure and make sound business decisions.
• Creative and effective leader with strong communication and HR management skills.
• Proficient in Excel, MS Word, PowerPoint, Access, and Windows.
• Excellent interpersonal and written/verbal communication skills.
• Post-secondary degree in Hospitality or Food & Beverage Management is an asset.
• Knowledge of Fairmont Sales & Catering System, Property Manager, Birchstreet, Silverware, Avero helpful assets.
• Highly organized with ability to manage multiple tasks.

Responsibilities

• Lead the daily operations of over 80,000 square feet of event space, ensuring exceptional service and guest experience.
• Recruit, coach, mentor, and develop a team of over 100 Event Services colleagues and 15 leaders.
• Collaborate with Conference Services, Culinary, and hotel departments to execute events flawlessly.
• Contribute to forecasting, P&L analysis, and departmental planning for continuous improvement.
• Provide clear direction and maintain composure in a fast-paced environment to meet Fairmont’s standards.

Skills

Food & Beverage Management

Leadership

Customer Service

Communication

MS Office (Excel, Word, PowerPoint)

Education

Hospitality or Food & Beverage Management degree (asset)

Tools

Fairmont Sales & Catering System

Property Manager

Birchstreet

Silverware

Avero

Job description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike.It's the perfect work/life combination.

Job Description

Are you a passionate individual who is looking to take the next step in your career and would like a challenge? Would you like to lead one of the biggest Event Operations Teams within AccorHotels with a solid team of 15 leaders and over 100 colleagues? Is your expectation of a great job defined by action packed days, spontaneity and endless interactions?

Competitive Salary:$60,000-$63,500 gross annually, based on previous experience & education

Official title for this position is Assistant Event Operations Manager.

Job Duties Include:

Reporting to the Assistant Director, Event Operations responsibilities and essential job functions include but are not limited to the following:

• Lead the daily operations of over 80,000 square feet of event space, ensuring exceptional service delivery, seamless execution of on- and off-site events, and an outstanding guest experience.
• Recruit, coach, mentor, and develop a team of over 100 Event Services colleagues and 15 leaders, fostering engagement, accountability, and high performance through regular feedback and performance management.
• Collaborate with Conference Services, Culinary, and hotel departments to execute events flawlessly, anticipate client needs, and build strong relationships with internal teams and on-site clients.
• Drive operational and financial success by contributing to forecasting, profit and loss analysis, departmental planning, and continuous improvement initiatives that enhance guest satisfaction and colleague engagement.
• Lead with professionalism and adaptability, providing clear direction, maintaining composure in a fast-paced environment, embracing change, and ensuring banquet facilities, equipment, and operations meet Fairmont's exceptional standards.

Qualifications

Your Skills & Qualifications:

• Minimum 1 years’ experience in Food and Beverage Management. Experience in a banquet/event/conference setting in a full service four (4) or five (5) diamond property an asset
• Culinary and beverage knowledge required
• Results oriented with the ability to be flexible, work well under pressure and be accountable to make sound, thoughtful business decisions
• Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy, and determination
• Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs
• Excellent interpersonal skills, with strong written and verbal communication abilities
• Post-secondary degree in Hospitality or Food and Beverage Management an asset
• Knowledge of Fairmont Hotels Sales and Catering System, Property Manager, Birchstreet, Silverware, Avero – all regarded as helpful assets
• Highly organized individual with the ability to handle numerous tasks at one time
• The ability to delegate tasks to team members and facilitate their completion

Additional Information

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affimation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

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