Assistant Director of Food & Beverage

Fairmont Hotels & Resorts; Banff; On-site; CAD 100,000 - 105,000; Full time

Benefits offered by this job

One complimentary meal per shift

Employee travel program with discounts

Mountain Explorer Travel Program rates

F&B outlets, fitness, spa and golf/per

Discounts on resort services

Job summary

Fairmont Banff Springs is seeking an Assistant Director, Food & Beverage to lead a team of 10 outlet managers and 30 assistants, delivering exceptional guest experiences through strong service and innovative promotions.

You will recruit leaders, oversee seasonal operations, forecast revenue, and collaborate with banquet teams to maximize profitability while maintaining a guest-centric hospitality approach. For inquiries, contact [e-mail].

Qualifications

• Previous Food & Beverage experience in a senior leadership role required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to to understand and work with AI

Responsibilities

• Consistently offer professional, friendly and engaging service
• Leading a team of 10 outlet managers (30 Asst F&B management supports) and working with the banquet team in delivering an exceptional guest experience
• Recruit outlet managers and support in recruitment of all Food & Beverage leaders
• Oversee the opening and closing of seasonal outlets
• Analyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profits
• Direct and assist in the development and implementation of promotional and sales events
• Guide and develop outlets managers while executing individual(s) succession plans
• Constantly seek out new revenue driving initiatives
• Forecast monthly revenue for the outlets
• Represent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outlets
• Be an ambassador of the community and participate in local events
• Maintain a strong relationship with suppliers and negotiate the best possible prices
• An active member in hotel committees
• Conduct regular research of direct competition
• Develop detailed design briefs for capital projects
• Other duties as assigned

Skills

Leadership

Team management

Recruitment

Forecasting

Vendor negotiation

Guest service

Problem solving

Teamwork

Attention to guest needs

Education

University/College degree in related discipline

Tools

Microsoft Windows applications

Job description

Who We Are

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. Grow your leadership strengths as Assistant Director, Food & Beverage, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.

Competitive Salary

$100,000-$105,000 gross annually, based on previous experience & education

What you will be doing

• Consistently offer professional, friendly and engaging service
• Leading a team of 10 outlet managers (30 Asst F&B management supports) and working with the banquet team in delivering an exceptional guest experience
• Recruit outlet managers and support in recruitment of all Food & Beverage leaders
• Oversee the opening and closing of seasonal outlets
• Analyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profits
• Direct and assist in the development and implementation of promotional and sales events
• Guide and develop outlets managers while executing individual(s) succession plans
• Constantly seek out new revenue driving initiatives
• Forecast monthly revenue for the outlets
• Represent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outlets
• Be an ambassador of the community and participate in local events
• Maintain a strong relationship with suppliers and negotiate the best possible prices
• An active member in hotel committees
• Conduct regular research of direct competition
• Develop detailed design briefs for capital projects
• Other duties as assigned

Qualifications

• Previous Food & Beverage experience in a senior leadership role required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to to understand and work with AI

Job Perks & Benefits

• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]