AR Representative

STORMTECH Performance Apparel; Burnaby; On-site; CAD 55,000 - 65,000; Full time

Job summary

STORMTECH Performance Apparel is seeking an Accounts Receivable Representative for a 13-month maternity leave contract. This role involves handling new account set-up, payment applications, and customer support tasks while contributing to a dynamic team. Ideal candidates will be detail-oriented, customer-focused, and proficient in MS Office, ready to thrive in a fast-paced environment.

Qualifications

• Detail-oriented and customer-focused.
• Excellent communication skills.
• Team player; can work independently.

Responsibilities

• Set up new accounts and handle payment applications.
• Maintain credit information and customer maintenance data.
• Prepare reports and assist with ad hoc tasks.

Skills

Customer service

Communication

Attention to detail

Tools

MS Office

Job description

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Family-owned and operated since 1977, Stormtech Performance Apparel is one of the fastest-growing suppliers in the promotional product industry, with four distribution centers shipping to 40 countries worldwide.

We value teamwork, integrity, accountability, adaptability, and the drive to continuously improve. Our approach to service and distribution focuses on providing simple and trusted experience for our customers. We are committed to fostering a culture that strives toward a sustainable future.

Role Overview

We are seeking an Accounts Receivable Representative to join our dynamic and growing team for a 13-month maternity leave contract. If you're detail-oriented, customer-focused, and looking to gain experience with a leading performance apparel brand, we’d love to hear from you!

Key Responsibilities

Responsibilities include but are not limited to:

• Set up new accounts into Apprise and send confirmation letters withing 24 hours.
• New account application, obtain credit reports, trade references for review of terms by SR Collections Rep / Credit Manager.
• Setting up approved discount levels on new accounts.
• Update customer maintenance information for address, email addresses, rep changes.
• Payment application of funds received by cheque, wire transfer or credit card daily. Provide resolution issues to the appropriate rep as necessary.
• Maintain credit cards in Apprise/Vantav for prepay accounts per PCI compliance procedures outlined.
• Maintain credit cards in Bambora for one time payments & process payments as required daily & the Friday run for customers on cc at Net 30 days.
• B2C reconciliation of payments from Shopify on a weekly basis for North America.
• Handle invoice copy requests through Salesforce and phone requests. Email monthly statements (automated process).
• Prepare weekly ATB reports to show % past due per credit rep for easier tracking and account reconciliations by the credit rep.
• Bank deposit preparation and scanning into the bank, back up position as needed.
• Reception backup as needed.
• Assist other credit / administration staff to ensure overall performance of the department.
• Ad hoc projects and tasks as they arise.
  
  

Who You Are

• Candidates must have excellent customer service and communication skills, the ability to handle working in a fast-paced office environment including juggling multiple priorities simultaneously with above average attention to detail.
• Knowledgeable and proficient in MS Office.
• Team player; works well independently but enjoys being a part of the team, supporting the team for vacation coverage or during busy periods.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Retail Apparel and Fashion

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