Aquatics Customer Service Representative (Plunge) - Winter - Part Time

Schweitzer; Canada; Remote; CAD 25,000 - 26,000; Part time

Benefits offered by this job

Attractions access

Meal discounts

Retail discounts

Well-being resources

Employee events

Job summary

Schweitzer in Blue Mountains, Ontario is seeking an Aquatics Customer Service Representative for the winter season, part-time. You will welcome guests, help with lessons and events, issue wristbands, and maintain a friendly, smooth guest experience.

You should have a high school diploma or equivalent, prior customer service, and CPR-C preferred. Strong teamwork and communication with all ages are essential; 2–3 shifts per week, hourly rate $18.31.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience required.
• Standard First Aid and CPR ‘C’ preferred.
• Must be able to communicate effectively with all ages.

Responsibilities

• Check customers into facility issuing wrist bands, locks and keys, and towels.
• Cash handling and accountability for all monies.
• Maintain good public relations and satisfied guests.
• Answer phones and assist guests in a professional and friendly manner.
• Maintain a clean and presentable work area at all times.
• Operate Jonas software to ring customer in, book swimming lessons, book birthday parties, enter season pass holders.
• Inventory tracking when required.
• Offer product knowledge of swimming programs and lessons being offered to customers.
• Registration of participants in swimming lessons, parties, and events.
• Maintain a clean facility at all times including performing cleaning duties of entrance ways, lobby, multi purpose, first aid and change rooms.

Skills

Customer service

Communication

Education

High school diploma

Tools

Jonas software

Job description

## Aquatics Customer Service Representative (Plunge) - Winter - Part TimeApply: Blue Mountains, ON: Part time: Posted Today: JR134713Seasonal**WHAT’S IN IT FOR ME?*** Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.* Save on meals across resort restaurants and cafés, including Starbucks.* Receive exclusive discounts at all Blue Mountain-owned retail stores.* Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.* Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.**HOURLY RATE: $18.31****PART TIME HOURS*** Part-time hours 2-3 shifts a weekDo you love helping people, thrive in a fast-paced environment, and enjoy being part of a team that creates memorable experiences? As an **Aquatics Customer Service Representative**, you'll be the friendly face that welcomes guests to our aquatic facilities and helps set the tone for an amazing day of fun.From assisting families and swimmers to helping guests book lessons, programs, and special events, you'll play a key role in ensuring every visit is smooth, enjoyable, and stress-free.**WHAT** **WILL I BE DOING?*** Check customers into facility issuing wrist bands, locks and keys, and towels.* Cash handling and accountability for all monies.* Maintain good public relations and satisfied guests.* Answer phones and assist guests in a professional and friendly manner.* Maintain a clean and presentable work area at all times.* Operate Jonas software to ring customer in, book swimming lessons, book birthday parties, enter season pass holders.* Inventory tracking when required.* Offer product knowledge of swimming programs and lessons being offered to customers.* Registration of participants in swimming lessons, parties, and events.* Maintain a clean facility at all times including performing cleaning duties of entrance ways, lobby, multi purpose, first aid and change rooms.**WHAT DO WE NEED FROM YOU?*** High school diploma or equivalent.* Previous customer service experience required.* Standard First Aid and CPR ‘C’ preferred.* Must be able to work effectively as part of a team.* Must be able to communicate effectively with all ages.*\\*This role is being posted to fill a vacancy*