Apprenticeship in E-commerce Operations Assistant

Placements24; Kimberley; Hybrid; CAD 17,000 - 23,000; Full time

Benefits offered by this job

Stipend

Hands-on training

Hybrid work

Career growth

Logistics exposure

Job summary

Placements24 in Kimberley, Canada offers an Apprenticeship for an E-commerce Operations Assistant. You will gain hands-on experience in order fulfillment, inventory management, and customer service within a hybrid work model.

The role emphasizes organization, accuracy, and a proactive approach to online retail operations. You will work with operations managers, learn logistics, product updates, and data handling, with potential for future permanent employment in a fast-paced e-commerce

Qualifications

• Strong organizational and time management skills.
• Excellent customer service and communication abilities.
• Detail-oriented with a focus on accuracy.
• Basic computer proficiency and experience with online platforms.
• Genuine interest in e-commerce and online retail operations.
• Ability to adapt to a hybrid work schedule.
• Must be legally eligible to work in Canada.
• Residency in or near Kimberley is beneficial; matriculation is essential.

Responsibilities

• Assist with processing online orders and shipping logistics.
• Monitor inventory levels and support stock management.
• Handle customer inquiries and provide excellent online service.
• Process returns and exchanges per policy.
• Update product information and listings on the platform.
• Maintain accuracy of online sales data.
• Collaborate with marketing on promotions.
• Participate in team meetings and planning sessions.

Skills

Organizational skills

Customer service

Attention to detail

Basic computer proficiency

Interest in ecommerce

Education

Matriculation certificate

Job description

About the Role

Our client, a thriving online retail business operating out of Kimberley , is offering a unique Apprenticeship for an E-commerce Operations Assistant. This is an ideal opportunity for individuals keen to learn the intricacies of online retail operations, including order fulfillment, inventory management, and customer service within an e-commerce context. You will work alongside experienced operations managers, gaining practical skills in a fast-paced environment. This role utilizes a hybrid work model, blending in-office responsibilities with the flexibility of remote work. We seek candidates who are organized, detail-oriented, and possess a strong desire to excel in the e-commerce sector. The Kimberley location provides a strategic base for developing operational expertise. Our client is invested in nurturing talent and offering a supportive environment for career growth in this dynamic industry.

Key Responsibilities

• Assist with processing online orders and managing shipping logistics.
• Monitor inventory levels and support stock management activities.
• Handle customer inquiries and provide excellent online customer service.
• Process returns and exchanges according to company policy.
• Update product information and listings on the e-commerce platform.
• Assist in maintaining the accuracy of online sales data.
• Collaborate with the marketing team on promotional activities.
• Participate in team meetings and operational planning sessions.

Requirements

• Strong organizational and time management skills.
• Excellent customer service and communication abilities.
• Detail-oriented with a focus on accuracy.
• Basic computer proficiency, including experience with online platforms.
• A genuine interest in e-commerce and online retail operations.
• Ability to adapt to a hybrid work schedule.
• Must be legally eligible to work in South Africa.
• Residency in or near Kimberley is beneficial for the hybrid model.
• A matriculation certificate is essential; further training or courses in business or administration are advantageous.

Benefits

• Competitive apprenticeship stipend.
• Hands-on training in e-commerce operations and management.
• Exposure to the fast-paced online retail environment.
• Opportunities to learn about logistics, inventory, and customer relationship management.
• A collaborative team environment in Kimberley with hybrid flexibility.
• Potential for permanent employment and advancement within the company.