Appointment Scheduler

ErinoakKids Center for Treatment and Development; Brampton; Híbrido; CAD 40.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

ErinoakKids Center for Treatment and Development in Brampton is hiring an Appointment Scheduler for a temporary full-time role. You will schedule client appointments in Caredove and Meditech's CWS, and coordinate rescheduling with clinicians.

The ideal candidate holds a college diploma in Health/Administration, has 1+ year of related experience, excellent communication and organizational skills, and strong Microsoft Office proficiency. Bilingual French/English is an asset.

Formación

• College diploma in health/admin/related field.
• Minimum 1 year of similar work experience; CLASS experience preferred.
• Excellent written and verbal communication, organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Bilingual French/English is an asset.

Responsabilidades

• Schedule and enter all client appointments into Caredove and Meditech’s CWS.
• Book, coordinate and reschedule appointments as needed.
• Work with clinicians to accommodate scheduling requests.
• Enter and edit orders in Meditech’s Order Entry modules.
• Print scheduling-related reports and mail client confirmations.

Conocimientos

Interpersonal skills

Communication

MS Office

Organizational skills

Attention to detail

Secretarial skills

Independent work

Bilingual: French/English (asset)

Educación

College Diploma in Health/Administration

Herramientas

Caredove

Meditech CWS

Descripción del empleo

Temporary Full-time
Brampton Site
37.5 hours/week
Work Arrangement: 2 days on site; 3 days remote
Replacement Position
Compensation Range: $29.14 - $34.05/ hour

Position Summary:

ErinoakKids is currently seeking a dynamic individual to fill one full time position as an Appointment Scheduler. The successful candidates will be responsible for scheduling future client appointments into Caredove and Meditech’s Community Wide Scheduler Module (CWS), booking, coordinating and rescheduling appointments as needed.

Key Responsibilities:

• Schedule and enter all client appointments into Caredove and Meditech’s Community Wide Scheduler
• Book, coordinate and reschedule appointments as needed
• Work in conjunction with clinicians to accommodate scheduling requests
• Enter and edit orders into Meditech’s Order Entry modules
• Print various scheduling-related reports
• Prepare for mailing client confirmations and other information related to CWS
• Maintain and update current information on clinician schedules ensuring that clients are scheduled properly
• Verify or obtain up-dated client demographics as directed
• Assist with confirmation calls if directed
• Assist others who have a role in the scheduling process
• Attend staff meetings and training updates as required

Qualifications:

• College Diploma in a related field (Health/ Administration/ Human Services)
• Minimum 1 year of similar work experience, experience in CLASS is preferred
• Superb interpersonal and communication skills (written and verbal) to deal effectively with staff, clients, volunteers and others within the community
• Excellent computer skills (Microsoft Office: Intermediate Word and Excel).
• Exceptional organizational, problem-solving and time-management skills
• Strong attention to detail
• Demonstrated secretarial/administrative skills
• Ability to work independently with minimal supervision
• Bilingualism in French and English is an asset

Internal Deadline: November 6, 2026
Attn: Internal Staff

Staff actively working in these roles may be prioritizedbased on your circumstances.
Please note: While all applications are encouraged and will be reviewed, hiring decisions will take into account qualifications, experience, and current operational requirements to support service delivery and organizational effectiveness.

We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities.

@Erinoakkids

The successful candidate will be required to complete a vulnerable sector search.

Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.