Applications Specialist

Festo Canada; Mississauga; On-site; CAD 85,000 - 110,000; Full time

Job summary

Festo Canada is seeking an Applications Specialist to provide extensive pre-sales and post-sales support across Ontario. The ideal candidate will have a strong background in electrical and mechanical engineering, with extensive experience in customer interactions. The role involves technical problem-solving and direct customer support, aiming to enhance their organizations' automation systems. Join Festo Canada and contribute to innovative industrial automation solutions in a supportive, family-owned culture.

Benefits

Flexibility in working models

Competitive compensation

Lifelong learning opportunities

Family and health services

Respect for diversity and inclusion

Qualifications

• 10+ years relevant technical support experience.
• 5+ years relevant pneumatics design and service experience.
• Strong interpersonal skills and customer orientation.

Responsibilities

• Manage customer application requirements and deliver engineering solutions.
• Provide phone and onsite product integration support.
• Solve electrically related technical product issues.

Skills

Electrical engineering

Mechanical engineering

PLC programming

AutoCAD 2D

Customer service

Education

Technical Diploma/Degree in Electrical & Mechanical Engineering

Tools

PLC programming (Rockwell / Siemens)

AutoCAD

Job description

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Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions.

We want to keep the world moving, so we’re looking for inventive talents and team players – in other words, colleagues who can make a real contribution. We look forward to receiving your application and getting to know you better! Application Specialist (Mechanical / Electrical – Level III) Ontario, Canada

Reports to: Applications Manager

Summary: This position will be responsible for all pre-sales, integration, and post-sales

support for the full line of Festo applications and products. The Apps Specialist will support

the province of Ontario, and other areas of Canada as required.

Location: Ontario, Canada.

Key Accountabilities

• Assemble customer application requirements from the Sales team, or directly from customer interaction.
• Timely completion of fully engineered application solutions, such as solving advanced engineering problems, servo application sizing solutions, size three sizing solutions, interfacing Festo electronics with 3rd party PLCs, writing PLC code to interface various products, knowledge of Codesys programming environment used on Festo PLCs & advanced automation troubleshooting.
• Effective management of assigned tasks drawn from a centralized task database.
• Provide phone and onsite product integration support post-sale.
• Directly interface with the customer to solve any electrically related technical product issues.
• Ability to diffuse stressful situations calmly and rationally, with a clear success orientation.
• Occasional travel within North America can be required upon short notice.
  
  

Minimum Requirements

• Technical Diploma / Degree in Electrical & Mechanical Engineering.
• Excellent verbal and written communication skills in English.
• Strong computer hardware and software experience, including knowledge of AutoCAD 2D and PLC programming skills (preferably Rockwell / Siemens) & machine vision design and integration.
• 10+ years relevant technical support experience & mastery of machine automation assembly.
• 5+ years relevant pneumatics (design and service) experience.
• Strong interpersonal skills and customer orientation.
  
  

This is a summary of the position profile only and is intended to summarize the position requirements.

FESTO INC. IS COMMITTED TO ENSURING EQUAL EMPLOYMENT OPPORTUNITY. ALL EMPLOYMENT DECISIONS, POLICIES ANDPRACTICES ARE IN ACCORDANCE WITH APPLICABLE FEDERAL AND PROVINCIAL EMPLOYMENT LAWS.

You Can Expect The Following With Us

• The good feeling working for a family-owned company with a safe and solid financial basis
• Freedom to explore, innovate and realise your own ideas
• Competitive compensation with attractive perks and other benefits
• Respect and appreciation for each other - regardless of gender, nationality, disability, age and identity
• Lifelong learning with great conditions for individual further development
• Flexible working models depending on the respective workplace for a good balance of work and private life
• Highly modern working environment, infrastructure and communication technologies
• Great family and health services for your well-being
  
  

Contact person: Maria Vicuna , [e-mail]

Reference code: 13606

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Motor Vehicle Manufacturing

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