Applications Specialist

Festo; Mississauga; On-site; CAD 75,000 - 95,000; Full time

Job summary

Festo, a leading company in automation technology, seeks an Application Specialist to manage pre-sales and post-sales activities across Canada. The ideal candidate will have a strong background in electrical and mechanical engineering, with extensive technical support experience. This role involves solving complex engineering problems, interfacing Festo products with third-party equipment, and providing exceptional customer service. Join a supportive and innovative environment that values your contributions and offers competitive compensation.

Benefits

Competitive compensation

Flexible working models

Respect and appreciation for diversity

Lifelong learning opportunities

Modern working environment

Family and health services

Qualifications

• 10+ years relevant technical support experience.
• 5+ years pneumatics design and service experience.
• Strong interpersonal skills.

Responsibilities

• Assemble customer application requirements from Sales or customer interaction.
• Provide phone and onsite product integration support post-sale.
• Solve electrically related technical product issues.

Skills

Communication

Customer Orientation

Problem Solving

Technical Support

Education

Technical Diploma / Degree in Electrical & Mechanical Engineering

Tools

AutoCAD 2D

PLC Programming

Machine Vision Design

Job description

Application Specialist (Mechanical / Electrical – Level III)

Reports to : Applications Manager

Summary : This position will be responsible for all pre-sales, integration, and post-sales

support for the full line of Festo applications and products. The Apps Specialist will support

the province of Ontario, and other areas of Canada as required.

Key Accountabilities :

• Assemble customer application requirements from the Sales team, or directly from customer interaction.
• Timely completion of fully engineered application solutions, such as solving advanced engineering problems, servo application sizing solutions, size three sizing solutions, interfacing Festo electronics with 3rd party PLCs, writing PLC code to interface various products, knowledge of Codesys programming environment used on Festo PLCs & advanced automation troubleshooting.
• Effective management of assigned tasks drawn from a centralized task database.
• Provide phone and onsite product integration support post-sale.
• Directly interface with the customer to solve any electrically related technical product issues.
• Ability to diffuse stressful situations calmly and rationally, with a clear success orientation.
• Occasional travel within North America can be required upon short notice.

Minimum Requirements :

• Technical Diploma / Degree in Electrical & Mechanical Engineering.
• Excellent verbal and written communication skills in English.
• Strong computer hardware and software experience, including knowledge of AutoCAD 2D and PLC programming skills (preferably Rockwell / Siemens) & machine vision design and integration.
• 10+ years relevant technical support experience & mastery of machine automation assembly.
• 5+ years relevant pneumatics (design and service) experience.
• Strong interpersonal skills and customer orientation.

This is a summary of the position profile only and is intended to summarize the position requirements.

FESTO INC. IS COMMITTED TO ENSURING EQUAL EMPLOYMENT OPPORTUNITY. ALL EMPLOYMENT DECISIONS, POLICIES AND

PRACTICES ARE IN ACCORDANCE WITH APPLICABLE FEDERAL AND PROVINCIAL EMPLOYMENT LAWS.

You can expect the following with us :

• The good feeling working for a family-owned company with a safe and solid financial basis
• Freedom to explore, innovate and realise your own ideas
• Competitive compensation with attractive perks and other benefits
• Respect and appreciation for each other - regardless of gender, nationality, disability, age and identity
• Lifelong learning with great conditions for individual further development
• Flexible working models depending on the respective workplace for a good balance of work and private life
• Highly modern working environment, infrastructure and communication technologies
• Great family and health services for your well-being

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