Applications Project Coordinator

Halton Group; Mississauga; On-site; CAD 60,000 - 85,000; Full time

Job summary

Halton Group is seeking an Applications Project Coordinator to manage day-to-day Customer Service details, from project file administration to quoting and technical applications support. The role interfaces with Sales, Engineering, Manufacturing, Shipping/Receiver, and Service departments to ensure smooth project progress.

You will prepare quotes, assess system requirements with customers and engineers, and coordinate orders, production timelines, and shipments while engaging with field reps and

Qualifications

• Detail oriented with strong organizational and time management skills.

Responsibilities

• Process new orders and prepare them for entry, create project files and release to production via reps, dealers, phone, mail and electronically.
• Prepare new and revised quotes from specifications and drawings or customer requests.
• Confer with customers and engineers to assess equipment needs and determine system requirements.
• Prepare new and revised product selection (HELP and HEAT) as directed by customer or field sales.
• Act as backup when salespeople are traveling.
• Develop relationships with architects, consultants, mechanical engineers, dealers and representatives.
• Edit, prepare or coordinate AutoCAD shop drawings as required for each job.
• Work with manufacturing to determine delivery dates and coordinate shipment of manufactured products.
• Collaborate and support sales teams to understand customer requirements and promote proposals and solutions.
• Develop, present and respond to proposals on specific customer requirements including industry specific solutions.
• Occasional travel to customer or vendor events.
• Coordinate project shipments and logistics.

Skills

Detail oriented

Excellent communication

Time management

HVAC knowledge

AutoCAD experience

Office software

Team collaboration

Education

Post-secondary degree / certificate / diploma

Experience in business / engineering / mechanical fields

Tools

AutoCAD

Microsoft Office

Job description

Position Summary

Reporting to the Applications Service Manager, the Applications Project Coordinator works on the day‑to‑day details of the Customer Service Department. This includes various levels of external and internal customers, daily administration of project files, quoting, technical applications and support, continual processing of orders/releases and monitoring throughout the project and production cycle. The position coordinates and interacts with the Sales, Engineering, Manufacturing, Shipping/Receiver and Service Departments.

Position Summary

Reporting to the Applications Service Manager, the Applications Project Coordinator works on the day‑to‑day details of the Customer Service Department. This includes various levels of external and internal customers, daily administration of project files, quoting, technical applications and support, continual processing of orders/releases and monitoring throughout the project and production cycle. The position coordinates and interacts with the Sales, Engineering, Manufacturing, Shipping/Receiver and Service Departments.

Duties And Responsibilities

• Process new orders, including preparing them for order entry, creating project files and organizing their release to production via field reps, dealers, telephone, mail, fax and electronically.
• Prepare new and revised quotes from specifications and drawings or customer requests.
• Confer with customers and engineers to assess equipment needs and determine system requirements.
• Prepare new and revised product selection (HELP and HEAT) as directed by customer or field sales.
• Act as backup when salespeople are travelling.
• Develop relationships with architects, consultants, mechanical engineers, dealers and representatives.
• Edit, prepare or coordinate preparation of AutoCAD shop drawings as required for each job.
• Work with manufacturing to determine delivery dates and coordinate shipment of manufactured products.
• Collaborate and support sales teams to understand customer requirements and promote the sale of proposal responses and industry‑specific solutions.
• Develop, present and respond to proposals on specific customer requirements including industry specific solutions in a timely manner.
• Occasional travel as required to customer or vendor events.
• Coordinate project shipments and logistics.

Knowledge And Skills

• Detail oriented with strong organizational and time management skills.
• Excellent oral and written communication skills in English.
• Ability to handle multiple tasks while working with minimum supervision in a fast‑paced environment.
• Process oriented, reliable and flexible when dealing with a variety of tasks.
• Working knowledge and experience of HVAC and electrical is an asset.
• AutoCAD experience.
• Strong team player who interacts well with all levels of the organization.
• Skilled at using Office software.

Education And Experience

• Post‑secondary degree / certificate / diploma and/or related experience or training (preference given to business / engineering / mechanical and electrical streams).
• Previous customer service (inside sales) experience is an asset.