Application Trainer

Waste Connections of Canada Inc.; Ontario; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Application Trainer, where you'll create and implement nationwide training programs. This role involves assessing training needs, developing materials, and providing ongoing support to various operations. You will ensure effective communication and training during software conversions while troubleshooting issues and collaborating with teams. With a focus on employee empowerment and community impact, this opportunity allows you to thrive in a supportive environment. If you're passionate about training and development and want to make a difference, this role is for you!

Benefits

Competitive Wages

Retirement Plan with company match

Medical, Dental, Vision Benefits

Employee Assistance Program

Scholarship Opportunities for kids

Employee Stock Purchase Plan

Life Insurance

Short Term/Long Term Disability Insurance

Qualifications

• 3+ years of experience in training or related fields.
• Ability to work independently and travel throughout Canada.

Responsibilities

• Create and deliver training materials and programs nationwide.
• Provide direct support for districts using Operations Applications.

Skills

Communication Skills

Problem Solving

Organizational Skills

Bilingual (English/French)

Education

3+ years related experience

Tools

TRUX

SQL

Crystal

Tableau

Job description

Why Choose Us

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

General Description

Waste Connections of Canada is seeking an Application Trainer who will create, implement, and deliver nationwide training material and programs. This person assesses the training and development needs of employees; consults, designs, develops, delivers, and continuously revises appropriate software learning and development training materials, activities, classes, webinars, and other learning resources. This role will provide ongoing consultation, collaboration, coaching, and training to various operations technical support.

The successful candidate should possess excellent communication skills including verbal, written, presentation, desk side and telephone etiquette. An above-average ability to interpret, analyze, troubleshoot and resolve functional problems, while managing deadlines. Must be decisive, conscientious and interact well in a team environment or training capacity. Can demonstrate the ability to work well with a minimal amount of supervision.

As an Application Trainer with us, the minimum responsibilities are:

• Provide direct support for districts using Operations Applications (TRUX, RTA, Geotab), including recommending more efficient processes and assisting with reporting.
• Provide communication and training with all involved in a conversion.
• Assist the migration by completing site discoveries.
• Complete QA testing for the Operations Applications.
• Troubleshoot issues that are reported and create issue tickets for the Development team.

What We Need From You

• 3+ years related experience
• Must be able to travel throughout Canada
• Be proficient or become so in the workings of the TRUX application
• Understanding of SQL, Crystal, and Tableau an asset.
• Must correspond professionally and promptly with co-workers and supervisors, in person, verbally, and in writing.
• Must be able to interface with individuals and professionals at all levels of the organization including Executives.
• Must have good organizational skills and be able to work independently
• Bilingual English/French an asset.

What You’ll Get From Us

• Competitive Wages
• Retirement Plan with company match; let us help you save for your future
• Benefits; Medical, Dental, Vision
• Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
• Insurance: Life, Short Term/Long Term Disability

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Environmental Services, Transportation, Logistics, Supply Chain and Storage, and Construction