Application support Analyst

RBC; Vancouver; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading company in the financial sector seeks a skilled professional to manage and optimize Apache Solr and Lucidworks Fusion in a hybrid environment. The role involves troubleshooting, system performance monitoring, and collaborating within a dynamic team to deliver high-performing applications. Join us to make a significant impact in technology and operations.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• 3+ years of experience administering Apache Solr.
• 2+ years of experience with Lucidworks Fusion.
• Strong understanding of Linux operating systems.

Responsibilities

• Install, configure, and maintain Lucidworks Fusion and Apache Solr.
• Monitor system performance and identify bottlenecks.
• Optimize Solr configuration for maximum efficiency.

Skills

Troubleshooting

Problem Solving

Communication

Tools

Apache Solr

Lucidworks Fusion

Kubernetes

Bash

Python

Job description

Job Summary

Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

Job Description

WHAT WILL YOU DO?

• Install, configure, and maintain Lucidworks Fusion and Apache Solr instances across different environments (development, testing, production) deployed in a Kubernetes environment
• Set up and manage Solr collections, shards, and replicas.
• Monitor system performance and identify bottlenecks.
• Optimize Solr configuration and indexing processes for maximum efficiency.
• Implement caching strategies to improve search response times.
• Troubleshoot performance issues and implement solutions.
• Experience deploying and managing Fusion/Solr in cloud environments (AWS, Azure, or GCP).

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 3+ years of experience administering Apache Solr in a production environment.
• 2+ years of experience with Lucidworks Fusion.
• Strong understanding of Linux operating systems.
• Experience working with Kubernetes stacks
• Experience with scripting languages like Bash or Python.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills

Nice-to-have:

• Experience with cloud platforms (AWS, Azure, GCP).
• Knowledge of DevOps practices and tools (e.g., CI/CD, Ansible).
• Experience with containerization technologies (Docker, Kubernetes).
• Familiarity with Java development.
• Experience with monitoring tools (e.g., Prometheus, Grafana).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-Hybrid

#LI-POST

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:

410 GEORGIA ST W, FLOOR 3:VANCOUVER

City:

VANCOUVER

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-16

Application Deadline:

2025-05-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.