Application Support Analyst 2 - Repost

Winnipeg Regional Health Authority; Winnipeg; Remote; CAD 60,000 - 100,000; Full time

Job summary

An innovative health organization is seeking an Application Support Analyst II to enhance patient-centered clinical services across Manitoba. This role involves providing technical support for complex applications, ensuring seamless operation and integration of health services. Ideal candidates will have a strong background in Citrix technologies and SQL, along with a commitment to improving healthcare delivery. Join a dynamic team dedicated to making a positive impact on community health and well-being, and help shape the future of healthcare in the region.

Qualifications

• 3+ years of technical experience in application support.
• Advanced knowledge of Citrix and SQL scripting.

Responsibilities

• Support various solutions with technical expertise.
• Manage incidents and changes in ITIL processes.

Skills

Citrix application hosting technologies

SQL scripting language

Web-based applications

ITIL Incident Management

Education

Post-secondary degree in Computer Science

Systems Engineering diploma

Job description

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Site:Shared Health - Digital Health Air Canada

Department / Unit: Clinical Digital - Community 2

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days; Standby coverage as required; On Call

Work Arrangement: Remote

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary is commensurate with education and qualifications.

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Manager, Solution Support, the Application Support Analyst II will be responsible for and play a technical expertise role in supporting various solutions of varying complexities.

Experience

• 3+ years of related technical experience within an application support environment, including:
• Advanced knowledge of Citrix application hosting technologies.
• Intermediate knowledge of SQL scripting language and database management.
• Ability to work with web-based applications and familiarity with web browsers.
• Good understanding of ITIL Incident, Problem, and Change Management processes.

Education (Degree/Diploma/Certificate)

• A post-secondary degree/diploma in Computer Science, Systems Engineering, or a related field.
• An equivalent combination of relevant training and experience may be considered.

Certification/Licensure/Registration

• Requires a vehicle and a valid driver’s license.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends, and neighbors, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume, and copies of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check, and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants, but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.