Application Architect (Genesys Cloud)

Dimensional Tech Inc; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A dynamic technology company based in Toronto is looking for an experienced Applications Architect to develop and implement advanced solutions. The role offers mostly remote work and requires extensive knowledge in Genesys call flows, VOIP systems, and API utilization. Ideal candidates should have over 7 years of experience in relevant technologies.

Qualifications

• 7+ years of experience in Genesys Architect call flows, digital channels, and ACD routing.
• 7+ years of experience in deploying VOIP phone systems with an understanding of Telephony concepts.
• 7+ years of experience with SSO/SAML and user lifecycle via SCIM or Azure AD provisioning.

Skills

Genesys Architect call flows

Deploying VOIP phone systems

Telephony concepts (SIP, SBCs, QoS)

SSO/SAML and user lifecycle management

Utilizing REST APIs

Job description

Overview

Applications Architect - Intermediate — Mostly Remote! Office Location: DT Toronto, Ontario

Note: Please apply on LinkedIn or send your resume to [e-mail].

Qualifications

• 7+ experience Genesys Architect call flows, digital channels, and ACD routing
• 7+ experience in deploying VOIP phone systems with deep knowledge and application of Telephony concepts (SIP, SBCs, QoS, E-911, porting, number plans)
• 7+ experience SSO/SAML and user lifecycle via SCIM or Azure AD provisioning
• 7+ experience utilizing REST APIs in development

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting

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