Appliance Solutions Specialist

RONA; Saint-Hyacinthe; On-site; CAD 35,000 - 45,000; Full time

Job summary

RONA is seeking a product specialist to guide customers to the best product choices and support sales objectives in a busy retail environment.

You will provide detailed product information, promote services, keep shelves stocked, and manage orders while delivering outstanding service and helping customers find, carry, and load merchandise. A proven customer-focused mindset and analytical approach are essential.

Qualifications

• Experience in a similar role is required.
• Excellent customer service skills are required.
• Strong analytical skills are required.

Responsibilities

• Serve as the store expert by providing detailed product information to customers and associates.
• Promote and recommend products, plans, or installation services that match customer needs.
• Keep shelves stocked and merchandise correctly displayed.
• Prepare weekly flyer.
• Enter new orders, coordinate with vendors on special orders, track and fulfill orders, and resolve issues.
• Provide excellent service through RONA customer service programs and assist customers in locating, carrying, and loading merchandise.
• Perform other tasks to ensure the store runs smoothly.

Skills

Experience in a similar role

Excellent customer service

Strong analytical skills

Job description

RONA is seeking a product specialist to guide customers to the best product choices and support sales objectives in a busy retail environment.

You will provide detailed product information, promote services, keep shelves stocked, and manage orders while delivering outstanding service and helping customers find, carry, and load merchandise. A proven customer-focused mindset and analytical approach are essential.