Animal Services Coordinator

District of North Vancouver; North Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Animal Services Coordinator to oversee animal shelter operations and enforce regulations. This role requires strong leadership skills and a deep understanding of bylaws related to animal control. The successful candidate will engage with the community, manage staff, and ensure compliance with regulations while handling various animal-related situations. Join a forward-thinking organization dedicated to enhancing community welfare and making a positive impact on the North Shore region. If you are passionate about animal welfare and public service, this opportunity is perfect for you.

Benefits

Professional Development Opportunities

Flexible Work Hours

Inclusive Workplace Culture

Competitive Compensation Package

Qualifications

• Considerable knowledge of bylaws and regulations governing animal services.
• Ability to supervise staff and guide volunteers effectively.

Responsibilities

• Coordinate animal shelter operations and veterinary services.
• Investigate complaints and enforce animal control regulations.

Skills

Bylaw Enforcement Knowledge

Supervisory Skills

Investigational Methods

Community Outreach Development

Handling Dangerous Animals

Public Relations

Education

Grade 12

Bylaw Enforcement Courses

Tools

Animal Handling Equipment

Job description

Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of BC’s Top Employers for six years, the District offers exciting professional development opportunities and a competitive total compensation package including a nine day fortnight. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for its flexible, family-friendly and inclusive workplace culture, the District of North Vancouver is an exceptional place to work. If you are civic-minded and ready to make an impact on the beautiful North Shore community, consider joining the District of North Vancouver.

Position Overview

A regular full-time opportunity exists within our Bylaw Services Department for an Animal Services Coordinator. This is senior level investigative and regulatory work, enforcing animal control and protection regulations and bylaws and investigating more serious complaints.

You will coordinate the operation of the animal shelter program and veterinary services, act as the primary point of contact for the contracted sheltering providers and other veterinary service providers, and plan, assign, review and supervise staff. In collaboration with the Chief Bylaw Officer, you will prepare and monitor budgets, revisions to bylaws, policies and procedures, interpret, and explain bylaws, regulations and statutes. You will also perform office administration duties, including statistical information collection, invoice approval, timekeeping and payroll verification, and develop community outreach programs in collaboration with the Senior Animal Services Officer. The work involves considerable public contact which requires the exercise of independent judgement, action, tact, diplomacy and decision making as to the disposition of complaints within policy, bylaw and regulation limits.

The successful applicant will possess:

• Considerable knowledge of the bylaws, acts and other regulations governing the work performed, along with the methods, procedures and equipment used in catching and handling animals.
• Ability to supervise work performed by subordinates, provide direction, guidance and training to internal and external staff as required, and guide the actions of contracted volunteers.
• Ability to establish and maintain effective working relationships with a variety of internal and external contacts, provide information and assistance to explain and provide interpretations to applicable bylaws, policies, procedures and programs, and to use tact and discretion when responding to escalated issues.
• Sound knowledge of investigational and enforcement methods; and the ability to investigate complaints and enforce bylaws and regulations with tact, impartiality, and use of sound judgement.
• Ability to develop and implement programs.
• Sound knowledge of street addresses and geography of the District.
• Ability to handle dangerous and injured animals in a caring and humane manner, with a minimum of personal risk.
• Ability to prepare and present evidence in Court and assist staff in same.

Qualifications: Grade 12, supplemented by courses in bylaw enforcement, and in the care and handling of animals, plus considerable bylaw enforcement and supervisory experience, and experience working with veterinarians and outside agencies; or an equivalent combination of training and experience. A valid Class 5 B.C Driver’s Licence is required.

Details

Salary: The hourly pay range for this unionized position is $39.14 to $46.07 per hour (2024 rates)

Hours of Work: 40-hour work week and involves a variety of shifts, including weekends.

Apply: The District of North Vancouver is committed to creating a diverse, inclusive, and accessible work environment. If you have what we’re looking for and have a passion to serve people and the community, a demonstrated understanding of safety, a commitment to supporting a healthy and safe workplace, and a willingness to take further safety training as required, we would like to hear from you. Please apply on-line at https://careers.dnv.org to be considered. This posting will remain open until filled.

If you require accommodation to participate in the recruitment process, please inform us when we contact you.

We thank you for your interest in employment with the District of North Vancouver and advise that only those shortlisted for an interview will be contacted.

We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.