Analyst, Power Platform & D365 (Case Management)

Mnp Llp; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Analyst for Power Platform & D365 to join their innovative Digital Solutions team. This role offers the opportunity to drive business excellence by leveraging cutting-edge technology to provide tailored solutions for clients across various sectors. The team is dedicated to fostering a collaborative environment where creativity thrives, and professional growth is prioritized. With a focus on impactful results and continuous learning, this position is perfect for someone eager to make a significant contribution while enjoying a comprehensive rewards program that emphasizes work-life balance and personal development.

Benefits

Generous paid time off

Firm sponsored social events

Group pension plan with 4% matching

Voluntary savings products

Bonus program eligibility

Wellness subsidy

Health and dental benefits

Mental health resources

Professional development assistance

Flexible dress code

Qualifications

• Up to 3 years of experience with CRM or case management solutions.
• Experience with Dynamics CRM and/or D365 is preferred.
• Understanding of the full implementation lifecycle.

Responsibilities

• Define and present effective D365 and Power Platform solutions.
• Collaborate with clients to identify needs and implement solutions.
• Deliver project results through high-quality service and deliverables.

Skills

CRM Implementation

Dynamics CRM

Power Platform

COTS Products

Microsoft .NET

ASP.NET

Requirements Analysis

Agile Methodologies

BizTalk

SharePoint

Education

Post-Secondary Degree

Tools

Microsoft Dynamics

Power Platform

ASP.NET

BizTalk

SharePoint

Job description

Analyst, Power Platform & D365 (Case Management)

Job Category: Digital

Requisition Number: ANALY013282

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• Posted: April 17, 2025
• Full-Time
• On-site

Locations

Showing 1 location

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology.

Make an impact with MNP Digital as an Analyst Power Platform & D365 for our growing Digital Solutions team. Driving business excellence, MNP is a leading national accounting, tax and business consulting firm in Canada. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our expertise with D365 (formerly Dynamics CRM), an exciting, next-generation technology platform, is the foundation of our status as a Microsoft Gold Certified Partner.

At MNP Digital, we’re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We’ve created an environment where you’ll continuously grow, always have a voice and collaborate on work that’s meaningful and fulfilling. If you’re ready to take your career into your own hands, you’ve come to the right place.

We embrace a work from office culture which requires in office presence five (5) days per week.

Responsibilities

• Work with enterprise software developers and architects on programming languages and/or COTS (Commercial off-the-shelf) products or platforms
• Define, develop and present effective D365 and Power Platform solutions
• Engage directly with clients to understand their business and explain how MNP can help
• Collaborate with clients and project team to identify client needs through interviews, workshops and requirements analysis, define a solution to meet those needs and implement a working, timely solution
• Understand, diagnose and recommend solutions for specific functional and technical challenges
• Define, discuss and document solution, application and data architectures
• Design and implement Microsoft .NET solutions leveraging ASP.NET, web services, Windows Forms, mobile and more
• Implement Dynamics CRM solutions leveraging out of the box capabilities, configuration and customization
• Execute selected approaches to delivery including waterfall and agile
• Deliver project results through high-quality service and deliverables
• Collaborate with firm leaders and other team members to perform peer review and share knowledge
• Understand, evolve and augment team best practices
• Take a proactive approach to professional development and take advantage of the many opportunities to grow your ability
• Develop a thorough understanding of MNP’s services, businesses and industry
• Contribute to the development of new ideas and approaches to improve work processes
• Raise awareness of MNP at community events
• Attend internal MNP courses to further develop your technology consulting knowledge

Skills and Experience

• Completion of a Post-Secondary Degree in a relevant field
• Up to three (3) years of experience implementing CRM or case management solutions in the private or public sector, with one (1) to two (2) years experience with Dynamics CRM and/or D365 and Power Platform
• Ideally, experience with all Dynamics CRM versions D365
• Understanding of the full implementation lifecycle including requirements, architecture, design, development and testing.
• Development experience with other related technologies such as BizTalk and SharePoint would be beneficial
• Previous experience working with Government departments and understanding of the sector is strongly preferred, but not mandatory
• Experience with other CRM and ERP packages and experience with custom development would be beneficial
• Willingness to travel to client project sites as needed

MY REWARDS @ MNP

More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.

Our MyRewards@MNP program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible ‘Dress For Your Day’ environment and more!