Analyst, Power Platform & D365 (Case Management)

ENGINEERINGUK; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a talented Analyst for their Power Platform and D365 team. In this dynamic role, you will engage with clients to craft innovative solutions that enhance business performance. Your expertise in Dynamics CRM and Power Platform will be pivotal in delivering high-quality results. Join a collaborative environment where your contributions will drive impactful change and foster professional growth. With a strong commitment to diversity and inclusion, this firm offers a supportive culture that values each team member's unique strengths. If you're ready to elevate your career and make a difference, this opportunity is for you.

Benefits

Generous paid time off

Firm sponsored social events

Group pension plan with 4% matching

Wellness subsidy

Health and dental benefits

Mental health resources

Professional development assistance

Flexible dress code

Qualifications

• Up to 3 years of experience in CRM or case management solutions.
• Strong understanding of Dynamics CRM and Power Platform.

Responsibilities

• Define and develop effective D365 and Power Platform solutions.
• Collaborate with clients to identify needs and implement solutions.

Skills

Dynamics CRM

Power Platform

COTS products

ASP.NET

BizTalk

SharePoint

Requirements analysis

Agile methodology

Education

Post-Secondary Degree

Tools

Microsoft .NET

Dynamics CRM versions

Job description

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Analyst, Power Platform & D365 (Case Management)

Sector: Finance and Accounts
Role: Analyst
Contract Type: Permanent
Hours: Full Time

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology.

Make an impact with MNP Digital as an Analyst Power Platform & D365 for our growing Digital Solutions team. Driving business excellence, MNP is a leading national accounting, tax and business consulting firm in Canada. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our expertise with D365 (formerly Dynamics CRM), an exciting, next-generation technology platform, is the foundation of our status as a Microsoft Gold Certified Partner.

At MNP Digital, we’re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We’ve created an environment where you’ll continuously grow, always have a voice and collaborate on work that’s meaningful and fulfilling. If you’re ready to take your career into your own hands, you’ve come to the right place.

We embrace a work from office culture which requires in office presence five (5) days per week.

Responsibilities

• Work with enterprise software developers and architects on programming languages and/or COTS (Commercial off-the-shelf) products or platforms
• Define, develop and present effective D365 and Power Platform solutions
• Engage directly with clients to understand their business and explain how MNP can help
• Collaborate with clients and project team to identify client needs through interviews, workshops and requirements analysis, define a solution to meet those needs and implement a working, timely solution
• Understand, diagnose and recommend solutions for specific functional and technical challenges
• Define, discuss and document solution, application and data architectures
• Design and implement Microsoft .NET solutions leveraging ASP.NET, web services, Windows Forms, mobile and more
• Implement Dynamics CRM solutions leveraging out of the box capabilities, configuration and customization
• Execute selected approaches to delivery including waterfall and agile
• Deliver project results through high-quality service and deliverables
• Collaborate with firm leaders and other team members to perform peer review and share knowledge
• Understand, evolve and augment team best practices
• Take a proactive approach to professional development and take advantage of the many opportunities to grow your ability
• Develop a thorough understanding of MNP’s services, businesses and industry
• Contribute to the development of new ideas and approaches to improve work processes
• Raise awareness of MNP at community events
• Attend internal MNP courses to further develop your technology consulting knowledge

Skills and Experience

• Completion of a Post-Secondary Degree in a relevant field
• Up to three (3) years of experience implementing CRM or case management solutions in the private or public sector, with one (1) to two (2) years experience with Dynamics CRM and/or D365 and Power Platform
• Ideally, experience with all Dynamics CRM versions D365
• Understanding of the full implementation lifecycle including requirements, architecture, design, development and testing.
• Development experience with other related technologies such as BizTalk and SharePoint would be beneficial
• Previous experience working with Government departments and understanding of the sector is strongly preferred, but not mandatory
• Experience with other CRM and ERP packages and experience with custom development would be beneficial
• Willingness to travel to client project sites as needed

MY REWARDS @ MNP

More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.

Our MyRewards@MNP program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible ‘Dress For Your Day’ environment and more!

Company

At MNP, our opportunities are designed to channel your ambition, nurture your talent, and empower you to achieve your best, both in and away from the office. With your goals in mind, we have unique opportunities for you to find inspiration and belonging. We encourage people with disabilities to apply!

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. MNP is committed to providing accessibility and employment for people with disabilities in a manner that respects dignity, independence, integration, and equal opportunity. Accommodation throughout the recruitment process is available upon request by contacting [e-mail].