Analyst, DB pension Administration

RiseMe; Ottawa; Hybrid; CAD 52,000 - 58,000; Full time

Benefits offered by this job

Flexible benefits plan

At least 3 weeks of vacation

Comprehensive pension matching

Remote/Hybrid work options

Job summary

TELUS Health is seeking an Associate Pension Administrator to join a client-focused team that administers group annuity plans. You will process pension transactions, perform benefit calculations, respond to inquiries, and support special projects across national operations.

Ideal candidates have 0-2 years of pension administration experience, strong Excel skills, and excellent English communication; French is an asset.

Qualifications

• Post-secondary education in Business, Mathematics, Finance, Actuarial Science or related field.
• 0-2 years of Defined Benefit or Defined Contribution pension administration experience.
• Strong analytical thinking and attention to detail.
• Ability to multi-task and work under pressure.
• Excellent organizational and communication skills; English required, French an asset.

Responsibilities

• Process and manage pension benefit calculations and data updates.
• Respond to client, member, and team inquiries.
• Support day-to-day requests and special projects.
• Identify data discrepancies and resolve issues.
• Assist with year-end pension statements and training.

Skills

Analytical thinking

Attention to detail

Multi-tasking

Organizational skills

English communication

Education

Business/Math/Finance/Actuarial Science

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The Associate Pension Administrator will work within a team that provides quality client-focused administrative services for our Corporate clients. At TELUS Health, we bring clarity to plan options and simplify communications between members, administrators, and our clients.

What you’ll do

As an analyst, you’ll play a critical role in administering group annuity plans and providing administration support. In this role, you'll help thousands of plan members understand and access their hard-earned retirement and benefits—work that directly impacts their financial security and peace of mind. Here’s what you’ll do:

• Efficiently and accurately, process and manage a variety of transactional activities, including but not limited to member data updates and processing benefit calculations and payments
• Respond to general queries from our client, members and team
• Assist with day-to-day requests and instructions received
• Identify, research and resolve data discrepancies
• Develop and maintain checklists and procedures
• Take direction from, and support senior team members
• Support the team with various mandates and special projects

Responsibilities:

• Performs standard pension benefit calculations (retirements, terminations, etc.) in accordance with plan rules and legislative requirement
• Assists in the preparation of year-end annual pension statement
• Works with pension databases and Morneau Shepell’s internal software/systems
• Receives and responds to routine plan enquiries and requests from clients
• Takes direction from, and supports, senior team members
• Attends internal training sessions to build knowledge of industry topics and trends
• Assists with special projects, as required

What you bring

We’re looking for an individual with:

• Post-secondary education (preferably in Business, Mathematics, Finance, Actuarial Science) or another relevant field of study
• 0-2 years of Defined Benefit or Defined Contribution pension administration experience
• Sharp analytical thinking and attention to details
• Ability to multi-task and work under pressure
• Excellent organizational skills
• Dedicated team player who demonstrates initiative and independence
• Strong written and verbal communication skills in English; French would be an asset
• Knowledge of Microsoft Excel

Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Are you ready to join a team where your experience and dedication can make a difference? We’re excited to meet you and see how you can contribute to our success!

Why TELUS Health?

With us, you’ll experience:

• A vibrant and dynamic team environment where collaboration is key
• Engaging projects and mandates that foster growth and development
• Career opportunities geared toward your professional advancement
• The flexibility to work in the office, remotely, or a hybrid of both
• A flexible schedule and a comprehensive benefits program

Salary Range:

$ 52,000 - $58,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more…

Job Type:

This is for a current vacancy.

#LI-SD

#REMOTE

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.