Analyst, Dayforce Implementation

Accor; Toronto; On-site; CAD 70,000 - 82,000; Full time

Job summary

Accor is seeking an Analyst, Dayforce Implementation to lead HRIS configuration, troubleshooting, and integration efforts across Canadian hotels. You will ensure compliance with applicable regulations and union agreements while aligning Dayforce with business requirements.

Lead end-to-end Dayforce projects, coordinate with the Dayforce team, and train hotel staff. Maintain data quality and system integrity across properties in Canada and the United States.

Qualifications

• 2–3 years using Dayforce.
• 2–3 years configuring Dayforce as part of implementation (WFM, Payroll, Core HR modules minimum).
• Experience handling full-cycle Payroll.

Responsibilities

• Oversee Dayforce implementation projects from planning to handoff.
• Assist Dayforce Support Team with configuration, maintenance, and updates.
• Deliver training programs and develop SOPs for hotel staff.

Skills

Dayforce

Payroll processing

System configuration

Training development

Tools

Dayforce WFM

Payroll systems

Job description

Company Description

Fairmont Hotels & Resorts – with 90 spectacular properties and 34 more in the pipeline across 30 countries. Raffles Hotels & Resorts – a legendary brand since 1887, steeped in history and loved by generations. Raffles resides at distinguished landmark addresses and curates culturally enriching, intellectually stimulating experiences respectful of local communities, heritage and the environment.

Job Description

The Analyst, Dayforce Implementation is responsible for the comprehensive management and optimization of the Dayforce HRIS system, encompassing configuration, troubleshooting, integrations, and ensuring compliance with regulations and union agreements. Key duties involve leading system‑related projects, developing training programs, providing technical support, and maintaining data quality across various Accor properties.

• Project Management and Implementation

  Oversee the full lifecycle of Dayforce implementation projects, from planning and execution to stakeholder collaboration, system testing, and post‑project handoff. Work closely with the Dayforce team to ensure business requirements are properly implemented, and assist with configuring the Dayforce backend.

• Dayforce System Management and Optimization

  Assist the Dayforce Support Team with ongoing configuration, maintenance, troubleshooting, and enhancement of the Dayforce system, including compliance updates, policy configuration, and system integrity.

• Training and Documentation Development

  Deliver training programs to hotels during implementation and develop Standard Operating Procedure documents for different hotel staff (admins, managers, Heartists).

• Regulatory and Contractual Compliance

  Ensure all configuration and procedures adhere to compliance regulations, union agreements, and legislation in both Canada and the United States.

Qualifications

• 2‑3 years using Dayforce
• 2–3 years configuring Dayforce as part of implementation (WFM, Payroll, Core HR modules minimum)
• Experience handling full‑cycle Payroll

Salary Range: $70,000–$82,000