Analyst, Benefits

Nutrien Ag Solutions Limited; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading provider of crop inputs is seeking a Benefits Analyst in Calgary. This role involves managing employee benefits, providing exceptional service, and ensuring compliance with legal requirements. Ideal candidates will have a degree in business or HR and extensive experience in benefits administration.

Qualifications

• 5+ years in employee benefits administration.
• Experience with US and Canada HR data and legislative requirements.
• CEBS certification preferred.

Responsibilities

• Perform day-to-day administrative processes for employee benefit programs.
• Investigate and resolve complex health and welfare benefit situations.
• Provide exceptional customer service to employees.

Skills

Analytical skills

Problem-solving skills

Customer service skills

Communication skills

Attention to detail

Education

Bachelor’s degree in business or HR

Tools

Office

Excel

Word

PowerPoint

SAP

Success Factors

ServiceNow

Job description

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This position is required to be on-site and will be located in Calgary, Alberta or Saskatoon, Saskatchewan.

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

Reporting to the Benefits Administration Manager, as a Benefits Analyst, you will play a critical role in delivering world-class benefits to our employees. This role provides support and service to employees and internal partners in all areas of benefits and leaves administration for all Nutrien employees in the US and Canada. You will properly use tools and resources to provide accurate responses in an efficient manner, understanding plan coverage provisions and applying them to individual employee situations. Bring your benefits and leaves knowledge, investigative skills, and problem-solving ingenuity to a role that will allow you to participate in large-scale benefits work, as well as provide care and support directly to employees.

What you will do:

1. Perform day-to-day administrative processes for various employee benefit programs in alignment with plan documents, process and procedure documentation, and compliance with applicable legal and regulatory requirements
2. Provide exceptional customer service to employees from a diverse organization who are seeking additional information relevant to HR programs, policies, processes or services
3. Investigate and resolve highly complex and/or challenging health and welfare benefit situations
4. Partner with others in the HR Solution Center (HRSC), Benefits Center of Excellence, Payroll, HR Business Partners and Third Party Vendors to effectively solution complex benefit matters
5. Maintain a broad and up-to-date knowledge of US and Canadian legislations pertaining to Benefits to make administrative and procedural decisions and exercise judgment on sensitive issues in alignment with corporate policy/regulations
6. Identify and recommend innovative approaches/efficiencies and improvements of systems and procedures in order to simplify and enhance processes, procedures, and technologies
7. Provide guidance and support to the business and HR generalist partners relating to programs, policies, processes, or regulatory requirements
8. Perform ongoing development and review of audits for input to maintain data integrity by preventing errors in HR information and providing reporting to monitor tasks
9. Maintain up-to-date process and training documentation in support of team development
10. Ensure any new programs/benefits and processes are captured and administered correctly
11. Achieve mastery of HRSC knowledge by engaging in cross-training activities to upskill your ongoing personal knowledge and experience within the HRSC group for both US and CAN
12. Provide ongoing support and guidance to the HRSC Employee Support Team to assist with their upskilling in Benefits information to enable them to respond to customer inquiries as the first point of contact
13. Draft and update process and procedural documentation
14. Contribute to continuous improvement initiatives to ensure services are effectively delivered
15. Safeguard employee privacy where appropriate, including confidentiality and protection of sensitive information
16. Ensure accurate and up-to-date information is maintained in the HR system
17. Process changes relating to deductions, based on information provided by the business or the Leaves team, and prioritize tasks to ensure the appropriate bi-weekly pay cycles are met
18. Overtime and weekend work may be required during peak activity periods and/or to meet payroll deadlines
19. Perform ad-hoc support as requested by Manager, including items such as testing, compliance audits and project work

What you will bring:

• Bachelor’s degree in business or HR preferred, or equivalent experience and certification with
• 5+ years in employee benefits administration
• Experience with US and Canada HR data, business rules and legislative requirements
• Technology skills including Office, Excel, Word, and PowerPoint at intermediate level required; SAP, Success Factors, and ServiceNow experience preferred
• Strong analytical, critical thinking, sound judgement and problem-solving skills with keen attention to detail and data integrity
• CEBS certification, preferred but not required
• Superior customer service skills, with effective communication skills, both verbal and written
• Excellent time management skills and ability to prioritize and multitask as well as adapt to changing priorities
• Comprehensive knowledge of and experience with U.S. and Canadian health & welfare, retirement, voluntary benefits and leaves programs, practices, policies, and regulatory requirements, including federal, state and provincial laws
• Solution-oriented with demonstrated ability to collaborate and build strong relationships with key stakeholders, peers, and team members
• Ability to work independently, think and plan ahead, and bring issues to the attention of the Benefits Administration Manager
• Ability to work as part of a fast-paced team within an open plan corporate office environment

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.

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