AMF-Certified Travel Insurance Advisor

Zohorecruit; Montreal (administrative region); Hybrid; CAD 34,000 - 40,000; Full time

Benefits offered by this job

Hybrid work model

Pension plan with employer contrib.

3 weeks of vacation

EFAP (Employee and Family Assistance)

Discounts and privileges

Complimentary membership card

Job summary

Zohorecruit is seeking a Travel Insurance Representative to join the Assistance, Travel, and Member Services team in Canada. The role offers a hybrid work model, AMF-certified in accident and sickness insurance, and a comprehensive benefits package including a pension plan, vacation, EFAP, and exclusive discounts.

You will advise travelers on coverage, gather client information, and explain product features while ensuring AMF compliance and striving to meet sales and service targets in a

Qualifications

• College diploma, university degree, or other relevant educational background.
• AMF certification in accident and sickness insurance.
• Bilingual in French and English to support interactions with English-speaking clients, partners, or service providers.
• Strong learning ability.
• Excellent communication skills.
• Empathy and ability to build trust with clients.
• Strong analytical skills to identify needs and recommend appropriate solutions.
• Ability to work independently.
• Ability to achieve sales objectives.

Responsibilities

• Answer customer calls while demonstrating curiosity to fully understand their needs.
• Gather relevant information to recommend the most suitable coverage based on each client’s situation.
• Provide detailed information on insurance products, highlighting their features and benefits.
• Ensure compliance with AMF regulations and requirements.
• Meet performance expectations related to efficiency and sales, including call handling time, sales ratio, and service quality.
• Contribute to a positive team environment and collective success.
• Keep knowledge up to date by staying informed on procedures, coverage changes, and ongoing training requirements.
• Advise clients on additional products and services available.

Skills

Bilingual French-English

Excellent communication

Empathy

Analytical skills

Sales orientation

Independent work

Customer-focused

Education

AMF certification in accident and sickness insurance

College diploma / university degree or equivalent

Job description

Zohorecruit is seeking a Travel Insurance Representative to join the Assistance, Travel, and Member Services team in Canada. The role offers a hybrid work model, AMF-certified in accident and sickness insurance, and a comprehensive benefits package including a pension plan, vacation, EFAP, and exclusive discounts.

You will advise travelers on coverage, gather client information, and explain product features while ensuring AMF compliance and striving to meet sales and service targets in a