Consumer Sales Associate - 6-month contract

Allianz Partners; Cambridge; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement savings plans

Paid time off

Job summary

Allianz Partners is seeking a motivated Consumer Sales Associate for a 6-month contract to handle inbound inquiries, educate clients on travel insurance options, provide quotes, and convert opportunities into sales while delivering an outstanding customer experience. This fully remote role is open to candidates residing in Canada, though applicants residing in Quebec will not be considered.

Base pay is CAD 20.61 per hour plus a monthly sales incentive plan, with opportunities for personal and

Qualifications

• Six to twelve months in a customer service or sales environment.
• Post-secondary education is highly preferred.
• Accident and Sickness license is an asset but not required.
• TICO certification or willingness to become certified.
• Ability to pay close attention to detail and multi-task.
• Demonstrate superb customer service skills and a customer focus.
• French fluency is preferred but not required.

Responsibilities

• Provide telephone support for e-commerce and insurance clients.
• Identify customer needs and provide optimal product solutions to meet those needs.
• Educate clients on insurance options, provide quotes, and close sales.
• Maintain in-depth knowledge of products and services offered, learning about products, and staying up to date on new product or policy changes.
• Accurately enter pertinent customer data and make changes to existing policies.
• Able to close a sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment.
• Work effectively in an environment shaped by AI, ML, data analytics and cloud-based tools, using insights responsibly with our data governance, security and ethical standards.

Skills

Customer service

Sales

Communication skills

French (preferred)

Accident & Sickness license

TICO certification

Education

Post-secondary education

Job description

We are seeking a motivated Consumer Sales Associate to join our team for a 6-month contract opportunity. The ideal candidate will have exceptional communication skills, a passion for sales, and a strong desire to help customers find the travel insurance solutions that best meet their needs, allowing them to enjoy a worry-free travel experience.

In this role, you will handle inbound customer inquiries, educate clients on available insurance products, provide quotes, and convert opportunities into sales while delivering an outstanding customer experience.

This is a fully remote position open to candidates residing in Canada; however, applicants residing in Quebec will not be considered.

Come work for a company that recognizes our greatest strength lies in the people we hire.

What You Will Do

• Provide telephone support for e-commerce and insurance clients.
• Identify customer needs and provide optimal or alternative product solutions to meet those needs.
• Educate potential clients on their insurance options, provide quotes, and close sales.
• Responsible for in-depth knowledge of products and services offered, learning about products, and staying up to date on new product or policy changes.
• Accurately enter pertinent customer data and make changes to existing policies.
• Able to close a sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What You Will Bring

• Six (6) to twelve (12) months in a customer service or sales environment.
• Post-secondary education is highly preferred.
• Possess Accident and Sickness license is considered an asset but is not required.
• Possess TICO certification or willing to become certified.
• Ability to pay close attention to detail and multi-task.
• Demonstrate superb customer service skills, a strong customer focus, and commitment to customer satisfaction.
• Fluency in French is preferred but not required

What We Offer

Base Pay: $20.61 per hour CAD plus a monthly sales incentive plan.

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and/or employment status.

At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.

Multiple vacancies may be filled from this job posting

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us.

Let's care for tomorrow.