Airport Operations Quality Assurance Specialist

Porter Airlines Inc.

Toronto

Hybrid

CAD 65,000 - 90,000

Full time

14 days+

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Job summary

Porter Airlines seeks an Airport Operations Quality Assurance Analyst to monitor and improve compliance across airport and ground handling activities, aligned with Transport Canada regulations and Porter SMS. The role emphasizes data-driven insights, trend analysis, and continuous process improvement to enhance safety and operational performance within Porter’s network.

Responsibilities include QA audits, KPI reporting, CAP development, and collaboration with Airport Operations, Training,

Qualifications

University degree or equivalent education/experience.
3–5 years in quality/safety assurance or data analysis.
ISO/ASQ auditor certification preferred.
Lean Six Sigma / PMP knowledge.
Strong data interpretation and reporting skills.
Excellent written and verbal communication.

Responsibilities

Analyze operational performance, safety and inspection data to identify trends and non-compliance.
Develop and maintain QA dashboards and KPIs using Excel, Google Sheets, Tableau or Power BI.
Collaborate with Process and Training departments to close gaps.
Conduct QA audits and inspections across Porter network including start-up inspections.
Ensure compliance with Porter Airport Operations Standards, policies, and regulations.
Prepare audit reports and CAPs; track corrective actions to closure.