Airport Operations Quality Assurance Lead

Porter Airlines Inc.

Toronto, Quebec

On-site

CAD 65,000 - 100,000

Full time

14 days+

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Job summary

Porter Airlines Inc. is seeking an Airport Operations Quality Assurance Analyst to monitor and improve compliance across airport and ground handling activities, aligning with Transport Canada regulations and Porter SMS.

The role analyzes trends, develops QA dashboards, conducts audits, and collaborates with stakeholders to mitigate risks and enhance safety and operational efficiency across Porter’s network, including extensive travel.

Qualifications

University degree or equivalent combination of education and experience.
3–5 years in quality assurance, safety assurance, or data analysis.
Certified Auditors preferred (ISO/ASQ).
Experience with PMP and/or Lean Six Sigma principles.
Strong data interpretation to drive compliance and safety improvements.

Responsibilities

Analyze operational performance and data to identify trends and gaps.
Develop QA dashboards and KPI reports using Excel, Google Sheets, Tableau or Power BI.
Collaborate with Process and Training to close procedural gaps.
Conduct QA audits and inspections across Porter network.
Prepare audit reports and CAPs; track corrective actions.
Support investigations into safety events and operational irregularities.
Review procedures and manuals for regulatory compliance.