Airport Operations Deployment Lead – Safety & OTP

Air Canada; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Job summary

Air Canada is seeking an Operations Manager – Deployment in Vancouver to lead day-of airport operations, ensuring safety, efficiency, and on-time performance. You will oversee staffing, resource allocation, and adherence to SOPs while guiding a unionized team toward delivering glowing-hearted hospitality.

Ideal candidates bring post-secondary operations experience, strong leadership, and the ability to manage complex, fast-paced situations in a 24-hour airport environment.

Qualifications

• Post-secondary diploma or equivalent operation experience.
• Strong leadership and team management skills are required.
• Excellent communication and interpersonal abilities.
• Ability to work in a 24-hour airport operation, including shift work.
• Experience with unionized workforces and collective agreements is an asset.

Responsibilities

• Lead complex daily airport operations with emphasis on safety and efficiency.
• Ensure adherence to SOPs and safety protocols.
• Represent Air Canada brand and customer service excellence.
• Supervise a unionized workforce while upholding collective agreements.
• Coach and develop staff to improve performance and safety.
• Monitor OTP and address delays or disruptions promptly.
• Develop and oversee day-to-day operational plans and staffing.

Skills

Leadership

Communication

Team management

Decision making

Customer service

Adaptability

Education

Post-secondary diploma or equivalent operations experience

Tools

MS Office

Aviation systems

Job description

Air Canada is seeking an Operations Manager – Deployment in Vancouver to lead day-of airport operations, ensuring safety, efficiency, and on-time performance. You will oversee staffing, resource allocation, and adherence to SOPs while guiding a unionized team toward delivering glowing-hearted hospitality.

Ideal candidates bring post-secondary operations experience, strong leadership, and the ability to manage complex, fast-paced situations in a 24-hour airport environment.