AI Workflow Architect for Legal Ops

Legaltech Hub, Inc.; Toronto; Hybrid; CAD 110,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Osler, Hoskin & Harcourt LLP in Toronto is seeking an AI Workflow Lead to manage the intake and delivery of AI agents and workflows across the firm's operations. You will scope requirements with departments and advise on AI platform choices, designing practical AI solutions and tracking progress with a centralized project list.

A hybrid work setup is available and prior experience in a professional services environment is valued for success in this role.

Qualifications

• Bachelor's or graduate degree in related field (e.g., business, CS).
• 3-4 years in operations, business analysis or process improvement.
• Experience in a professional services environment is an asset.
• Strong understanding of department functions (HR, Finance, IT, etc.).
• Excellent consultative communication and stakeholder engagement.

Responsibilities

• Manage the intake pipeline for AI workflows and agents across departments.
• Conduct scoping sessions to assess challenges, define requirements and paths forward.
• Advise on selection and application of firm-approved AI platforms with clear recommendations.
• Design and build AI agents and workflows using firm-approved platforms.
• Maintain a centralized project tracker and provide regular status updates.
• Collaborate with training to connect capability-building with practical AI use.
• Stay current with AI tools and contribute to evaluations and tool adoption.

Skills

Operational workflows

AI-first mindset

Communication skills

Project management

Technical AI fluency

Knowledge engineering

Prompt engineering

Education

Bachelor's or graduate degree in related field

Tools

AI platforms

Job description

Osler, Hoskin & Harcourt LLP in Toronto is seeking an AI Workflow Lead to manage the intake and delivery of AI agents and workflows across the firm's operations. You will scope requirements with departments and advise on AI platform choices, designing practical AI solutions and tracking progress with a centralized project list.

A hybrid work setup is available and prior experience in a professional services environment is valued for success in this role.