AI & Salesforce Experience Architect — Remote GenAI Strategist

NeuraFlash; Vancouver; Hybrid; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible working environment

Opportunity for travel

Collaborative culture

Regular team celebrations

Job summary

An innovative technology firm in Canada is searching for an Experience Architect focused on AI solutions and Salesforce platforms. The role involves advising clients, gathering requirements, and coaching junior members. Candidates should have substantial CRM experience, especially with Salesforce Service Cloud or Sales Cloud, and familiarity with GenAI technologies. A culture of flexibility, collaboration, and celebration defines the workplace dynamic. This position offers a hybrid work environment and a chance to play a pivotal role in AI transformation.

Qualifications

• 3+ years in a customer-facing technical consulting role.
• 5+ years of CRM industry experience.
• Proven ability to design and optimize business processes.

Responsibilities

• Advise clients using industry best practices.
• Drive requirement gathering as the Salesforce expert.
• Coach and mentor junior team members.

Skills

Customer-facing technical consulting

Enterprise architecture

Business process mapping

Salesforce Service Cloud

Salesforce Sales Cloud

GenAI prompt writing

Flow charting tools (Lucidchart)

Storytelling for business value

Tools

Agentforce

Einstein Service Intelligence

Job description

An innovative technology firm in Canada is searching for an Experience Architect focused on AI solutions and Salesforce platforms. The role involves advising clients, gathering requirements, and coaching junior members. Candidates should have substantial CRM experience, especially with Salesforce Service Cloud or Sales Cloud, and familiarity with GenAI technologies. A culture of flexibility, collaboration, and celebration defines the workplace dynamic. This position offers a hybrid work environment and a chance to play a pivotal role in AI transformation.