Remote Salesforce Service Cloud Architect | AI-Driven CX

NeuraFlash LLC; Alberta; Hybrid; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible working hours

Remote and in-person options

Travel opportunities up to 25%

Collaborative culture

Celebrations and team bonding activities

Job summary

A leading tech company is seeking a Salesforce Solution Architect for their Service Cloud practice in Alberta, Canada. This role will oversee Salesforce implementations, manage project delivery, and collaborate with the Artificial Intelligence team. The ideal candidate should have extensive Salesforce experience and be skilled in customer communication. Join a dynamic team dedicated to driving AI-powered transformation and making a significant impact on customer success.

Qualifications

• 3+ years in technical consulting and project management.
• 2+ years of Salesforce project delivery experience.
• Deep understanding of Salesforce administration required.

Responsibilities

• Facilitate business process reviews to identify requirements.
• Translate customer requirements into Salesforce design.
• Manage all aspects of projects and customer communications.

Skills

Salesforce configuration

Project management

Customer communication

UX design

Education

BS in Computer Science or Engineering

Tools

Salesforce APIs

Apex

VisualForce

Job description

A leading tech company is seeking a Salesforce Solution Architect for their Service Cloud practice in Alberta, Canada. This role will oversee Salesforce implementations, manage project delivery, and collaborate with the Artificial Intelligence team. The ideal candidate should have extensive Salesforce experience and be skilled in customer communication. Join a dynamic team dedicated to driving AI-powered transformation and making a significant impact on customer success.