AI Model Risk Oversight Lead - Challenge & Governance

Manulife Insurance Malaysia; Toronto; Hybrid; CAD 113,000 - 163,000; Full time

Job summary

Manulife is seeking an experienced Manager/Senior Manager to provide independent second-line oversight of AI model risk across the enterprise. You will evaluate AI/ML methodologies, validation outcomes, and governance, while challenging stakeholders and shaping the risk framework for high-risk initiatives.

Role emphasizes Generative AI, RAG, Agentic AI oversight, with hybrid work in Ontario. Candidates should bring 7+ years (Manager) or 10+ years (Senior Manager) of relevant experience and a

Qualifications

• 7+ years of relevant experience for Manager-level candidates or 10+ years for Senior Manager-level candidates.
• Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, Engineering, Risk Management, Business, or a related discipline.
• Experience in AI, Data Science, Machine Learning, Model Risk Management, Model Validation, Technology Risk, Analytics Risk, or related disciplines.
• Experience reviewing technical documentation, model validation results, testing evidence, monitoring outcomes, and risk assessments.
• Strong understanding of AI model lifecycle management, model risk concepts, governance practices, and control frameworks.

Responsibilities

• Provide independent second-line oversight and challenge of AI model risk management practices, validation outcomes, risk assessments, controls, and monitoring activities.
• Review medium- and high-risk AI initiatives to assess whether model risks have been appropriately identified, assessed, mitigated, monitored, and escalated.
• Evaluate AI and machine learning methodologies, model design, data quality, testing approaches, performance metrics, and monitoring practices.
• Assess risks associated with Generative AI, large language models, foundation models, retrieval-augmented generation (RAG), third-party AI solutions, and Agentic AI applications.
• Conduct risk-based reviews, thematic assessments, and sampling activities to identify emerging risks, recurring weaknesses, and portfolio-level concerns.
• Evaluate the quality and effectiveness of Line 1 validation, governance, monitoring, and risk management outcomes.
• Develop and communicate independent opinions, recommendations, and challenge positions supported by evidence and risk analysis.
• Produce executive-ready risk assessments, management reporting, thematic reviews, and governance committee materials.
• Translate complex technical findings into clear business, governance, and risk implications for senior stakeholders.
• Contribute to the continuous enhancement of AI model risk management policies, methodologies, training materials, and oversight practices.

Job description

Manulife is seeking an experienced Manager/Senior Manager to provide independent second-line oversight of AI model risk across the enterprise. You will evaluate AI/ML methodologies, validation outcomes, and governance, while challenging stakeholders and shaping the risk framework for high-risk initiatives.

Role emphasizes Generative AI, RAG, Agentic AI oversight, with hybrid work in Ontario. Candidates should bring 7+ years (Manager) or 10+ years (Senior Manager) of relevant experience and a