AI Delivery Director: Underwriting Transformation

Manulife Financial

Toronto

Hybrid

CAD 113,000 - 210,000

Full time

8 days ago
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Benefits offered by this job

Health and dental benefits
Pension and retirement savings plans
Paid time off and wellness benefits

Job summary

Manulife Financial seeks a Director of AI, Delivery Squad Lead to own end-to-end AI initiatives in life insurance underwriting. You will translate strategies into executable plans, lead data scientists and cross-functional squads, and deliver measurable business impact while balancing growth, risk and customer experience.

The role requires deep underwriting knowledge, enterprise AI delivery experience, and strong stakeholder leadership to align business priorities with technical execution in a

Qualifications

  • Experience in life insurance underwriting and risk assessment.
  • Enterprise AI product and solution delivery experience.
  • Experience operating in regulated insurance environments.
  • Strong stakeholder leadership bridging underwriting with technical delivery.
  • Knowledge of GenAI patterns, retrieval-augmented generation, and governance.

Responsibilities

  • Own the full lifecycle delivery of AI initiatives from planning through value realization.
  • Lead day-to-day execution of data scientists and squad members and remove blockers.
  • Establish and maintain the squad’s delivery rhythm with sprint planning and reviews.
  • Coordinate delivery across underwriting, actuarial, product, data science, and other partners.
  • Balance growth, risk, operational efficiency, and customer experience objectives.

Skills

Life insurance underwriting
AI-enabled decision support
Enterprise AI delivery
Stakeholder leadership
Cross-functional leadership

Job description

Manulife Financial seeks a Director of AI, Delivery Squad Lead to own end-to-end AI initiatives in life insurance underwriting. You will translate strategies into executable plans, lead data scientists and cross-functional squads, and deliver measurable business impact while balancing growth, risk and customer experience.

The role requires deep underwriting knowledge, enterprise AI delivery experience, and strong stakeholder leadership to align business priorities with technical execution in a

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