AI-Driven Retirement Platform Engineering Director

Manulife

Toronto

Hybrid

CAD 113,000 - 210,000

Full time

45 hours ago

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Benefits offered by this job

AI-driven modernization initiative

Enterprise technology strategy impact

Leadership development and mentoring

Job summary

Manulife is seeking a Director of Software Engineering to lead the US Retirement Platform and SWIFT-enabled payments technology. This hybrid role spans Toronto, Waterloo, and Boston, guiding platform modernization and AI-enabled innovations while mentoring multiple engineering squads.

You will own technology strategy, drive cloud-native and API-first initiatives, ensure security and reliability, and partner with product and business leaders to deliver scalable financial technology solutions.

Qualifications

10+ years of progressive software engineering experience, including leadership of large-scale engineering teams.
Experience leading enterprise platforms supporting mission-critical business functions.
Deep understanding of software architecture, distributed systems, APIs, cloud technologies, and modern engineering practices.
Experience with SWIFT messaging, payment platforms, or financial transaction processing environments.
Proven success managing multiple engineering teams and delivering complex technology initiatives.
Demonstrated ability to balance strategic leadership with hands-on technical involvement.
Strong stakeholder management skills with experience partnering across business and technology organizations.
Exceptional communication, coaching, and leadership capabilities.

Responsibilities

Own the technology strategy, roadmap, and delivery for the US Retirement platform and associated SWIFT payment capabilities.
Lead the modernization of critical applications, services, and integrations to improve scalability, resilience, and customer experience.
Drive the adoption of cloud-native, API-first, and AI-powered engineering solutions.
Partner with Product, Architecture, Operations, and Business leaders to align technology investments with business priorities.
Lead multiple engineering squads responsible for platform development, enhancements, integrations, and production support.
Ensure the delivery of secure, high-quality, and scalable software solutions.
Drive engineering best practices including Agile delivery, DevOps, CI/CD, automated testing, observability, and operational excellence.
Champion platform stability, reliability, and performance while supporting ongoing enhancement initiatives.
Provide technical leadership for SWIFT-related applications, messaging workflows, and payment integrations.
Drive the modernization and resiliency of payment processing platforms.
Partner with business and technology stakeholders to support evolving payment and regulatory requirements.
Ensure appropriate governance, controls, and operational readiness for business-crtical financial transactions.
Identify opportunities to leverage AI and automation to improve platform capabilities, engineering productivity, and operational efficiency.
Lead the adoption of AI-enabled development tools and practices across engineering teams.
Champion innovation and continuous improvement initiatives that create measurable business value.
Build, mentor, and develop high-performing engineering teams across multiple squads.
Foster a culture of accountability, technical excellence, innovation, and continuous learning.
Coach engineers and technical leads in architecture, engineering practices, problem-solving approaches, and career development.
Promote collaboration and psychological safety while driving high performance.
Remain actively engaged in architectural decisions, technical design reviews, and complex problem resolution.
Work alongside engineering teams when required to troubleshoot critical issues, review solutions, and accelerate delivery.
Demonstrate strong coding and technical troubleshooting abilities, with the capability to dive into code, analyze system behavior, and help teams solve challenging engineering problems.
Lead by example through technical expertise and practical problem-solving.