Agronomy Customer Service & Planning Coordinator

Midwest co-operative services; Walkerton; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Yearly uniform and boot allowance

Educational assistance program

Employee Referral Program

Company Matched Pension Plan

Benefits package (Life, AD&D, LTD, Ext

Profit Sharing

Vacation & Sick time

Job summary

Midwest Co-op in Ontario is seeking an Agronomy Customer Service Coordinator under the Agronomy Manager. You’ll handle all administrative customer service for the Agronomy Department and assist the Crop Sales Team with orders and ensure timely delivery.

This role supports precision planning, GIS mapping, soil sampling, and interpreting GIS data for customers, while helping maintain inventory, invoicing, and adherence to safety and environmental policies.

Qualifications

• Requires university or college degree or equivalent years of experience in agriculture/agri-business.
• Knowledge of agronomy, fertilizer, chemical, and seed.
• CCA designation or commitment to obtain within three years.
• Travel as required to support farm owner and branch needs.
• Extended hours during busy season.

Responsibilities

• Provide an exceptional customer experience at every interaction.
• Provide recommendations and solutions focusing on the Whole Farm Plan (precision planning and application).
• Support precision planning including GIS mapping, soil sampling, and interpreting GIS data for customers.
• Support branch operation, administrative functions, and sales targets.
• Process orders and ensure timely delivery and invoicing.
• Assist in monitoring inventory levels and replenish as needed.
• Coordinate and schedule available custom equipment for max utilization.
• Support department in warehouse and field settings as required.
• Follow credit and pricing policies and maintain a clean retail environment.
• Adhere to 4R Stewardship and pesticide rules, and all safety policies.

Skills

Customer service

Agronomy knowledge

Education

University/college degree or equivalent

Job description

Midwest Co-op in Ontario is seeking an Agronomy Customer Service Coordinator under the Agronomy Manager. You’ll handle all administrative customer service for the Agronomy Department and assist the Crop Sales Team with orders and ensure timely delivery.

This role supports precision planning, GIS mapping, soil sampling, and interpreting GIS data for customers, while helping maintain inventory, invoicing, and adherence to safety and environmental policies.