Agile Scrum Master — Lead High-Performance Teams

Sun Life Financial; Toronto; Hybrid; CAD 80,000 - 128,000; Full time

Benefits offered by this job

Flexible hybrid work model includingin

In-country work-from-home options

Job summary

Sun Life Financial is seeking a Scrum Master to empower squads to perform at their best, removing impediments and fostering an agile mindset across 1-2 high performing teams. The role centers on agile ceremonies, backlog refinement, and stakeholder collaboration.

You will coach teams towards higher performance, support vision alignment, and mitigate risks while coordinating with Product Owners and IT stakeholders to ensure successful delivery.

Qualifications

• 2-5+ years' experience as a Scrum Master in agile delivery / transformation / training / coaching.
• Certified SASM or Certified SSM, Certified Scrum Master (CSM), Kanban Management Professional (KPM) is preferred.
• Experience in scaled Agile environments, SAFe certification is preferred.
• Certified SAFe Release Train Engineer (RTE) is an asset.
• Experience leading or shaping large transformational efforts is an asset.
• IT experience and/or understanding the Software Development Life Cycle (SDLC) 3-5+ years' experience with Agile Toolsets (JIRA, Confluence, Miro).
• Experience in insurance, health, or financial industry is an asset.

Responsibilities

• Implement and promote the use of Agile methodology within the agile teams: Facilitate agile ceremonies including sprint planning, sprint review, retrospectives, and daily standup.
• Create a forum for discussing vision, goals, and Product Backlog items amongst the team.
• Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution.
• Support stakeholder engagement to build and maintain a prioritized Product Feature Backlog Compliance with SLF policies and procedures for delivery and implementation
• Ensure the team embraces the agile principles, values, and framework: Coach the team and help lead and ensure the “agile mindset” is fully adopted and understood.
• Assess and coach the squads to higher levels of performance, focus, commitment, respect, and openness while tracking acceleration metrics.
• Encourage an environment of open communication and collaborative problem solving and where the impact of mistakes can be minimized through early detection as well as making them into learning opportunities.
• Support the overall growth of HRDS business agility through facilitating tools like the quarterly health check.
• Develop and nurture strong partnering relationships with Product Owner, Squads, and stakeholders: Develop strong partnerships with the Product Owner and the Squads (agile teams) to gain strong understanding of objectives, sustain open dialogue to manage team backlogs efficiently.
• Influence a wide range of stakeholders (i.e., Business, Delivery, IT) to remove impediments and maximize team output.
• Support and educate the Product Owner and the squads on agile principles and practices to preserve the team from external pressures which may inhibit its productivity.
• Protect the Squad from outside interruptions and distractions.
• Brings a high-energy and passionate outlook to the job and can influence those around them.
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace.

Skills

Scrum Master

Agile coaching

Stakeholder management

Communication

Scaled Agile (SAFe)

Tools

JIRA

Confluence

Miro

Job description

Sun Life Financial is seeking a Scrum Master to empower squads to perform at their best, removing impediments and fostering an agile mindset across 1-2 high performing teams. The role centers on agile ceremonies, backlog refinement, and stakeholder collaboration.

You will coach teams towards higher performance, support vision alignment, and mitigate risks while coordinating with Product Owners and IT stakeholders to ensure successful delivery.