Senior IT Project Manager

sunlife; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Sun Life is seeking a Scrum Master / Senior Project Manager to join the Digital Platform Modernization Delivery team within the CTO. You will lead agile delivery for infrastructure and cloud services, guiding teams through Scrum, Kanban and hybrid approaches to achieve enterprise goals.

The role emphasizes coaching, governance, and continuous improvement across multiple platforms. You will collaborate with release train engineers and stakeholders, remove impediments, and ensure predictable

Qualifications

• 5 to 10 years of progressive experience as a Scrum Master / Project Manager in Agile, Scrum, Kanban and Waterfall environments.
• 5 to 7 years implementing medium to large technology projects including infrastructure and cloud services.
• Certified Scrum Master (CSM) or SAFe certified; PMP is a plus.

Responsibilities

• Lead planning, execution, management and reporting of high‑quality technology solutions.
• Foster agile practices, coach teams, remove impediments to delivery.
• Act as servant leader, establish agile practices and ensure value delivery.
• Identify and remove blockers to maintain velocity and flow of work.
• Build relationships with release train engineers and other teams to deliver business value.
• Track goals, quality, and productivity metrics and drive continuous improvement.
• Oversee governance, reporting and monitoring per the delivery framework.
• Mentor less experienced team members and align efforts with project goals.

Skills

CSM

SAFe

PMP

Agile

Kanban

Waterfall

Communication

Facilitation

Mentoring

Tools

Jira

Confluence

SharePoint

ServiceNow

Planview

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Digital Platform Modernization Delivery team within the Sun Life Chief Technology Office (CTO) is looking for an individual who can perform and lead teams as a Scrum Master/Senior Project Manager.

In this role the individual will support projects and BAU work for various platforms supporting infrastructure and Cloud services. This work supports our Cloud-first strategy and will introduce new tools and features to more effectively deliver solutions supporting enterprise business goals.

A successful candidate is a highly motivated team player with a strong desire to learn, grow, and continuously improve.

Job Description:

The Digital Platform Modernization Delivery team within the Sun Life Chief Technology Office (CTO) is looking for an individual who can perform and lead teams as a Scrum Master/Senior Project Manager.

In this role the individual will support projects and BAU work for various platforms supporting infrastructure and Cloud services. This work supports our Cloud-first strategy and will introduce new tools and features to more effectively deliver solutions supporting enterprise business goals.

A successful candidate is a highly motivated team player with a strong desire to learn, grow, and continuously improve.

What will you do?

• Responsible for leading the planning, execution, management, and reporting of technology solutions that are high-quality, innovative, efficient, and compliant.
• Supports the maturity of agile practices, facilitates team efficiency, coaches high-performing teams, and removes obstacles to deliver quality solutions.
• Works as a servant leader, accountable for establishing and coaching agile practices, and shares responsibility for delivery of assigned initiatives.
• Proactively identifies and removes impediments to ensure consistent velocity, predictability, and flow of work.
• Builds and expands relationships within the team, release train engineers, and other supporting teams to deliver business value.
• Tracks goals, quality, and productivity metrics, and continuously improves these measures.
• Manages governance, reporting, and monitoring activities as defined by the delivery framework.
• Provides guidance and mentorship to less experienced team members, ensures alignment with project goals, and fosters a continuous learning environment.

What do you need to succeed?

• 5 to 10 years of progressive experience as a Scrum Master / Project Manager working in Agile, Scrum, Kanban, and Waterfall environments
• 5 to 7 years of experience with implementing medium to large range of technology/business projects; including core infrastructure (data center, cloud computing , mainframes, distributed server environments, web-hosting services, desktop, network, telephony, unified communication, security, etc).
• Technically minded problem solver
• Certified Scrum Master (CSM) or SAFe certified
• Certified Project Management professional designation (PMP) ideal

Preferred Skills:

• Exceptional interpersonal skills, with an emphasis on relationship management and team building.
• Ability to manage ambiguity effectively and help project team members work with ambiguity.
• Effectively and concisely communicate project and technical information to provide comprehensive, concise recommendations to management.
• Strong Influencing skills and the ability to manage difficult situations to resolution.
• Strong facilitation skills to conduct successful meetings / ceremonies.
• Ability to create flexible project plans for complex projects with many dependencies.
• Action oriented, self-motivated, and solutions driven.
• Experience managing projects which involve 3rd party managed services as well as leading offshoring and global projects.
• Ability to straddle between Agile and Waterfall Methodologies yet maintain focus on delivering on value outcomes identified by leadership.
• Strong working knowledge of MS Project, Office suite, Collaboration tools (Jira, Confluence, SharePoint, ServiceNow, Planview.

Notes: Some travel between