Agent, Product administration

Desjardins Group; Lévis; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Annual bonus

Pension plan

Group insurance

Telework equipment

Paid vacation

Job summary

Desjardins Group is seeking a temporary Product Administration Agent to provide administrative support across Desjardins components and help administer specialized products and member accounts for 12 months. You’ll analyze reports, perform data entry, and prepare presentations while collaborating with English- and French-speaking partners.

A college diploma and at least one year of relevant experience are required.

Qualifications

• General college diploma in a related field.
• At least one year of relevant experience.
• French language required; advanced English due to tools/partners.

Responsibilities

• Carry out operational and administrative processes.
• Analyze, produce and revise reports and statistics.
• Perform data entry, extraction, processing and coding.
• Prepare and revise presentations and related documents.

Skills

Data entry

Report analysis

Office administration

Bilingual FR-EN

Education

College diploma

Tools

MS Office

Excel

PowerPoint

Job description

Temporary position for 12 months. As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks and processes to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process and analyze information related to your line of work, solve problems and prepare recommendations, tailoring your approach as needed. You help users use tools and systems effectively.

More specifically, you will be required to:

• Carry out the unit’s operational and administrative processes
• Analyze, produce and revise reports and statistics.
• Carry out administrative, operational and quality control measures, following up as needed
• Carry out administrative tasks, including data entry, extraction, processing, compilation and coding
• Provide information about the policies, programs and processes in your field
• Prepare and revise presentations and related documents.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

• General college diploma in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Action oriented, Ambiguity, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability
• Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family Administration (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.