Agent.e.s de soutien administratif, classe principale - FNSV-403

Dawson College; Montreal; Presencial; CAD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Dawson College in Montreal seeks an Accounts Receivable Coordinator to manage invoicing, cash posting, and customer account analyses. You will support the financial services team with general ledger reconciliations and month-end tasks while delivering superior service to students and external partners.

The role requires bilingual English and French communication, strong Excel basics, and a collaborative approach to improve the accounts receivable process and auditing preparations.

Formación

• Pertinent experience in accounts receivable, account reconciliation and analysis.
• Proven experience in cash collection, deposit processing, and customer account analysis;
• Intermediate accounting skills (testing may be required);
• Basic Microsoft Excel and Microsoft Word skills (testing may be required);
• Advanced oral and written communication in English (testing may be required);
• Intermediate oral and written communication in French (testing may be required);
• Excellent customer service skills;
• Ability to work cooperatively in a team and support others when require.

Responsabilidades

• Create and send invoices to customers daily, monthly and annual, as required;
• Perform daily cash management duties, including preparing and recording bank deposits, and posting receipts;
• Train employees in Clara invoicing and review before sending;
• Oversee collection of outstanding payments and analyze aging reports;
• Send statement reminders on past due invoices;
• Ensure payments are applied correctly and reconcile discrepancies;
• Prepare and analyze assigned general ledger reconciliations;
• Assist in year-end and quarter-end processes;
• Provide support at the Student Counter and assist students with inquiries;
• Support for student accounts and registration-related tasks;
• Assist in streamlining AR processes for performance improvements;
• Prepare schedules for auditors.

Conocimientos

Accounts Receivable

Cash Collection

Customer Service

Teamwork

English communication

French communication

Problem-solving

Educación

DEP in Accounting

DES or equivalent

Herramientas

Microsoft Excel

Microsoft Word

Descripción del empleo

Nature of the Work & Responsibilities

NATURE OF THE WORK:

The principal and customary work of the employee in this employment class consists in ensuring the coordination of a set of administrative tasks from a specific area of activity.
The employee can also be assigned to one or several tasks which are specialized and are characterized by complexity, expertise and autonomy.

RESPONSIBILITIES:

Reporting to the Associate Director, Financial services, and under the daily supervision of the Analyst, Financial Services, the incumbent will perform financial and administrative duties and coordinate Accounts Receivable activities as follows:

• Create and send invoices to customers (such as athletic team fees, facility rentals, government bodies, and other 3rd party organizations) daily, monthly and annual, as required;
• Perform daily cash management duties, including preparing and recording of bank deposits, and posting receipts in Clara;
• Train employees in other departments in creating invoices in Clara, and review and approve before they are sent. In addition, communicate with the department manager when issues arise with collection;
• Oversee the collection of outstanding payments, ensure that overdue invoices are promptly followed up on, and analyze aging reports to identify potential issues;
• Send statement reminder on past due invoices, followed by email and telephone calls;
• Ensure that customer payments are applied correctly to the appropriate accounts, and reconcile payment discrepancies;
• Prepare periodic adjusting journal entries as needed;
• Prepare and analyze assigned general ledger account reconciliations as part of the year-end and quarter-end process;
• Reconcile foreign student and non-Quebec resident fees (3 times a year);
• Work in collaboration with the Analyst, Financial Services to prepare financial reporting for the research projects and external organizations;
• Process Socrate reports as required throughout the year;
• Provide service at the Student Counter, ensuring smooth operations, assisting students with inquiries, and providing support in a timely and professional manner;
• Provide support for financial and administrative duties for the collection of student fees;
• Provide support for student accounts as required (i.e., registrations, course drops, Quebec residency, etc.);
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement;
• Perform other related tasks, including, but not limited to, the preparation of schedules for auditors.

Qualifications & Conditions

QUALIFICATIONS:

To have a diploma of vocational studies (DEP) with an appropriate specialty (Accounting preferred) or a secondary school (DES) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority and have at least six (6) years of pertinent experience.

CONDITIONS:

• Pertinent experience in accounts receivable, account reconciliation and analysis;
• Proven experience in cash collection, deposit processing, and customer account analysis;
• Intermediate accounting skills (testing may be required);
• Basic Microsoft Excel and Microsoft Word skills (testing may be required);
• Advanced oral and written communication in English (testing may be required);
• Intermediate oral and written communication in French (testing may be required);
• Excellent customer service skills;
• Ability to work cooperatively in a team and support others when require.

Dawson College adheres to an equal access employment program and, as such, encourages women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply. Dawson College is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process. We thank all applicants for their interest in Dawson College, but only those selected for an interview will be contacted.