FAMA-480 Administrative Support Agent, Class I (Replacement)

Dawson College; Montreal; Presencial; CAD 42 000 - 60 000; Tempo integral

Resumo da oferta

Dawson College in Montreal is seeking an adaptable administrative assistant to perform a variety of clerical tasks and ensure smooth operations within the department. Responsibilities include receiving and delivering merchandise, verifying quantities, maintaining shipment records, and coordinating mail and couriers.

Candidates should have a DEP or DES, basic English and French, and skills in Word and Excel.

Qualificações

• Diploma required: DEP (with appropriate specialty) or DES, or equivalent recognized by authorities, plus at least 1 year of relevant experience.
• English: intermediate oral and written communication; French: basic oral communication.
• Basic Word and Excel skills.
• Must be comfortable standing and walking for long periods.
• Strong customer service, analytical and organizational abilities.
• Ability to work in a team and use good judgement and initiative.

Responsabilidades

• Receive and deliver merchandise.
• Verify accuracy of merchandise received as per packing slips and POs.
• Ensure shipping procedures are followed.
• Maintain files for shipments.
• Process delivery receipts through CLARA cross-referencing packing slips with POs.
• Follow up for missing documentation and discrepancies.
• Coordinate returns for credit and investigate issues.
• Create inventory stickers as needed.
• Keep inventory up-to-date.
• Participate in physical inventories.
• Generate a bi-annual inventory report.
• Create purchase requisitions with the purchasing team.
• Receive, sort, and deliver mail.
• Prepare mail and courier shipments.
• Support mailing services and observe directives.
• Assist Auxiliary Services in other tasks.
• Perform other related duties.

Conhecimentos

Inventory control

Customer service

Teamwork

Attention to detail

Communication

Formação académica

DEP or DES or equivalent

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Nature of the Work & Responsibilities

NATURE OF THE WORK:

The principal and customary work of the employee in this employment class consists in performing a set of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to current activities of the employee’s area.

RESPONSIBILITIES:

• Receive and deliver merchandise;
• Verify accuracy of merchandise received as per packing slips and purchase orders;
• Ensure that all norms and procedures vis-à-vis shipping are observed;
• Maintain files with respect to complete and partial shipments;
• Process delivery receipts through CLARA cross-referencing packing slips with Purchase Orders (POs).
• Follow-up with end-users or suppliers for any missing documentation not matched to an order and for clarification on any errors or discrepancies;
• Coordinate and process the return of goods for credit and investigate problems arising from discrepancies between invoices, POs and missing documentation;
• Create Inventory stickers as needed;
• Keep the inventory of material and equipment up-to-date;
• Participate in physical inventories as required;
• Generate a bi-annual inventory report;
• Create purchase requisitions in collaboration with the purchasing team;
• Receive, sort, and deliver both internal and external mail;
• Prepare both external mail and courier shipments as required;
• Serve as a resource person in mailing services ensuring that the mailing services directives are strictly observed;
• Support Auxiliary Services in tasks related to other areas of the department;
• Perform other related duties.

Qualifications & Conditions

QUALIFICATIONS:

To have a diploma of vocational studies (DEP) with appropriate specialty or a secondary school diploma (DES) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority and have at least one (1) year of pertinent experience.

CONDITIONS:

• Intermediate oral and written communication skills in English (testing may be required)
• Basic oral communication skills in French (testing may be required)
• Basic Microsoft Word and Excel skills (testing may be required)
• Must be comfortable standing and walking during long periods of the day
• Must have very good customer service skills
• Task oriented with good analytical and organizational skills
• Ability to work in a team environment, exercising both good judgement and initiative

Dawson College adheres to an equal access employment program and, as such, encourages women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply.