Administrative Support Agent, Principal Class - FNSV-403

Dawson College; Montreal (administrative region); On-site; CAD 50,000 - 65,000; Full time

Job summary

Dawson College is seeking an Accounts Receivable Clerk to coordinate a broad range of AR tasks and provide financial and administrative support in a bilingual environment.

Responsibilities include invoicing, cash collection, and reconciliations, with collaboration across departments and support for student accounts and fee-related processes.

Qualifications

• Six (6) years of pertinent experience in accounts receivable.
• Diploma or attestation recognized as equivalent (DEP/DES) in accounting or related field.
• Proficiency in English and French; strong customer service and communication skills.

Responsibilities

• Create and send invoices to customers daily, monthly and annually.
• Perform daily cash management duties, deposits, and post receipts.
• Train staff in Clara invoicing and review before sending; communicate issues to manager.

Skills

Accounts receivable

Cash collection

Invoice processing

Customer service

Teamwork

English communication

French communication

Education

DEP in Accounting

DES

Tools

Microsoft Excel

Microsoft Word

Job description

Nature of the Work & Responsibilities

NATURE OF THE WORK:

The principal and customary work of the employee in this employment class consists in ensuring the coordination of a set of administrative tasks from a specific area of activity.
The employee can also be assigned to one or several tasks which are specialized and are characterized by complexity, expertise and autonomy.

RESPONSIBILITIES:

Reporting to the Associate Director, Financial services, and under the daily supervision of the Analyst, Financial Services, the incumbent will perform financial and administrative duties and coordinate Accounts Receivable activities as follows:

• Create and send invoices to customers (such as athletic team fees, facility rentals, government bodies, and other 3rd party organizations) daily, monthly and annual, as required;
• Perform daily cash management duties, including preparing and recording of bank deposits, and posting receipts in Clara;
• Train employees in other departments in creating invoices in Clara, and review and approve before they are sent. In addition, communicate with the department manager when issues arise with collection;
• Oversee the collection of outstanding payments, ensure that overdue invoices are promptly followed up on, and analyze aging reports to identify potential issues;
• Send statement reminder on past due invoices, followed by email and telephone calls;
• Ensure that customer payments are applied correctly to the appropriate accounts, and reconcile payment discrepancies;
• Prepare periodic adjusting journal entries as needed;
• Prepare and analyze assigned general ledger account reconciliations as part of the year-end and quarter-end process;
• Reconcile foreign student and non-Quebec resident fees (3 times a year);
• Work in collaboration with the Analyst, Financial Services to prepare financial reporting for the research projects and external organizations;
• Process Socrate reports as required throughout the year;
• Provide service at the Student Counter, ensuring smooth operations, assisting students with inquiries, and providing support in a timely and professional manner;
• Provide support for financial and administrative duties for the collection of student fees;
• Provide support for student accounts as required (i.e., registrations, course drops, Quebec residency, etc.);
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement;
• Perform other related tasks, including, but not limited to, the preparation of schedules for auditors.

Qualifications & Conditions

QUALIFICATIONS:

To have a diploma of vocational studies (DEP) with an appropriate specialty (Accounting preferred) or a secondary school (DES) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority and have at least six (6) years of pertinent experience.

CONDITIONS:

• Pertinent experience in accounts receivable, account reconciliation and analysis;
• Proven experience in cash collection, deposit processing, and customer account analysis;
• Intermediate accounting skills (testing may be required);
• Basic Microsoft Excel and Microsoft Word skills (testing may be required);
• Advanced oral and written communication in English (testing may be required);
• Intermediate oral and written communication in French (testing may be required);
• Excellent customer service skills;
• Ability to work cooperatively in a team and support others when require.

Dawson College adheres to an equal access employment program and, as such, encourages women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply. Dawson College is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process. We thank all applicants for their interest in Dawson College, but only those selected for an interview will be contacted.