Agent - Crew Scheduling

Air Inuit Ltd.; Montreal; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

RRSP

Group insurance (life, medical, dental

3 weeks vacation

Telemedicine

Flight privileges and travel discounts

Retirement allowance

Profit sharing and performance-based**

Job summary

Air Inuit Ltd. is seeking a Crew Scheduling Agent to orchestrate accommodation and transportation logistics for crew members, ensuring schedules are compliant with policies. You will coordinate changes, communicate updates, and maintain records within Flight Operations.

Ideal candidates have a high school diploma, aviation knowledge is a plus, and strong communication, problem-solving, and teamwork skills. Some flexibility for evenings and weekends is expected.

Qualifications

• High school, diploma or equivalent.
• Experience in aviation is an asset.
• Stellar communication skills.
• Exceptional problem-solving abilities.
• Versatile team player and independent worker.
• Proficient in MS Office (Excel, Word, etc.).
• Ability to work under pressure.
• Experience or knowledge in flight operations is an asset.
• Familiarity with regulations on duty time, rest periods, etc.
• Experience with collective agreements is an asset.
• Bilingual (French and English).
• Flexible availability, including evenings and weekends.

Responsibilities

• Participate in the Company’s Safety Management System.
• Process changes to the schedule and flights as required.
• Coordinate and adjust flight simulator sessions.
• Communicate with crew members regarding schedule changes, accommodations, and transportation details.
• Collaborate with various departments to ensure seamless operations and address scheduling conflicts.
• Maintain accurate records of crew schedules, accommodations, and transportation arrangements.
• Make travel and hotel reservations for crew members as required.
• Enter data into various computer systems.
• Assist in the development and implementation of scheduling policies and procedures.
• Perform any other related tasks according to the department's needs.

Skills

Stellar communication

Problem solving

Team player

Excel proficient

Bilingual French/English

Flexible schedule

Education

High school diploma

Tools

MS Office

Job description

WHY JOIN AIR INUIT

Are you ready to take your career to new heights? At Air Inuit, we don’t just offer flights; we provide essential services that keep Nunavik connected. Whether it’s delivering critical supplies or ensuring passengers reach their destinations safely and comfortably, our employees are at the heart of it all. We’re looking for dynamic, passionate and dedicated individuals to join us in making a difference in the skies. If you’re ready, embark with a company that values safety, innovation, excellence, professional growth and customer satisfaction, your journey starts here!

ABOUT US

Since 1978 Air Inuit has been providing scheduled, charter, cargo, and emergency air transportation services in Nunavik and beyond, 24 hours a day, 365 days a year. Collectively owned by the Inuit of Nunavik, through the Makivik Corporation, the airline operates a fleet of over 35 aircraft ranging from a Twin Otter 300 Series to a Boeing 737 200C, 300 and 800 and employs over 1000 employees in one of the most challenging flight environments.

Air Inuit's Management and its team of dedicated employees are committed to the company's essential mission of providing safe, timely and high-quality air service to the people living and doing business in the enchanting region of Northern Quebec.

ROLE OVERVIEW

The Crew Scheduling Agent is a dynamic and meticulous key player within our Flight Operations team. In this role, you’ll take charge of orchestrating accommodation and transportation logistics for our crew members, ensuring their schedules are seamlessly managed and fully compliant with company policies and regulations.

KEY RESPONSIBILITIES

• Participate in the Company’s Safety Management System.
• Process changes to the schedule and flights as required.
• Coordinate and adjust flight simulator sessions.
• Communicate with crew members regarding schedule changes, accommodations, and transportation details.
• Collaborate with various departments to ensure seamless operations and address any scheduling conflicts.
• Maintain accurate records of crew schedules, accommodations, and transportation arrangements.
• Make travel and hotel reservations for crew members as required.
• Enter data into various computer systems.
• Assist in the development and implementation of scheduling policies and procedures.
• Perform any other related tasks according to the department's operational needs and objectives.

WHAT WILL MAKE YOU AN IDEAL CANDIDATE

• High school, diploma or equivalent.
• Experience in aviation is an asset.
• Stellar communication skills
• Exceptional problem-solving abilities
• Versatile team player and independent worker
• Proficient in various software programs like Excel, Word, etc.
• Ability to work under pressure
• Experience or knowledge in flight operations is an asset
• Familiarity with current regulations on duty time, rest periods, etc.
• Experience with collective agreements is an asset
• Bilingual (French and English)
• Flexible availability, including evenings and weekends

COMPENSATION

• The salary is determined according to our remuneration policy.

WORKING CONDITIONS

• Thrive in a dynamic, fast-moving sector that is constantly evolving and innovating.
• Work on a rotation schedule.

AIR INUIT’S BENEFITS AT A GLANCE

• Registered Retirement Savings Plan (RRSP).
• Group insurance plan (life, medical, dental, short-term and long-term disability).
• 3-weeks (6%) of vacation.
• Telemedicine program for employee and family members.
• Employee Assistance Program (EAP) for employee and family members.
• Flight privilege and discounted travel program with several airlines around the world.
• Retirement allowance program.
• And various innovative programs including exclusive corporate discounts, profit sharing and performance-based compensation.