Agency Distribution Manager

Nova Mutual Insurance Company; Jarvis; On-site; CAD 85,000 - 100,000; Full time

Job summary

A leading mutual insurance firm in Ontario seeks an Agency Distribution Manager to expand and strengthen its agency channel. The ideal candidate will have over 5 years of experience in sales or agency management within the insurance sector. This role involves developing recruitment strategies, coaching agents, and collaborating with internal teams to enhance agency performance. The position promises a dynamic environment focused on community engagement and entrepreneurial growth.

Qualifications

• Minimum 5+ years of experience in business development or sales management in insurance.
• Strong understanding of insurance distribution models and agency operations.
• Proven success leading and developing teams.

Responsibilities

• Develop a strategic plan to grow the agency channel.
• Coach agents to build profitable businesses.
• Provide reporting on network performance to leadership.

Skills

Business development

Sales management

Team leadership

Communication skills

Analytical skills

Interpersonal skills

Strategic problem solving

CRM platform proficiency

Education

Post-secondary education in Business or Marketing

Tools

Microsoft Office Suite

Job description

The Agency Distribution Manager (ADM) is responsible for expanding and strengthening Nova’s exclusive agency channel, driving profitable growth through a sales-driven and entrepreneurial culture. This role plays a critical part in advancing the agency distribution as a core pillar of Nova’s growth strategy.

Reporting to the Chief Operating Officer, the ADM leads a team of exclusive agents, providing coaching, guidance, and strategic direction to drive sales excellence, business growth, and member engagement.

The ideal candidate is a proactive and results-oriented professional with proven experience in agent development, recruitment, and performance management. They will foster trusted relationships, support agent success, and act as a strategic advisor in building Nova’s agency network into a high-performing and sustainable distribution channel.

Key Responsibilities

Agency Growth & Development

• Develop and execute a strategic plan to grow Nova’s exclusive agency channel, focusing on recruitment, onboarding, and performance management.
• Identify and attract high-potential entrepreneurial minded agency partners aligned with Nova’s mission, vision, and mutual values.
• Coach and support agents in building strong, sustainable books of business focused on profitable growth and member relationships.
• Establish performance goals and key metrics for agency partners, regularly monitoring results against business targets.
• Collaborate with agents to identify local market opportunities and develop strategies to improve sales, retention, and member engagement.
• Work with Marketing and Underwriting teams to deliver programs and tools that enable agencies to differentiate Nova in their local markets.

Training & Support

• Facilitate ongoing learning and best-practice sharing across the agency network.
• Support new agents with start-up guidance, sales coaching, and access to training resources that build confidence and capability.
• Ensure agents are well-versed in Nova’s products, systems, and customer experience standards.

Strategic Collaboration & Representation

• Work closely with internal stakeholders to ensure alignment between agency and broker distribution strategies, and overall corporate objectives.
• Provide regular reporting to leadership on agency network performance, competitive trends, and opportunities for innovation.
• Represent Nova’s agency channel at community events, industry forums, and internal functions to promote brand visibility and awareness.

Qualifications & Experience

• Post-secondary education in Business, Marketing, or a related field; equivalent professional experience considered.
• Minimum 5+ years of experience in business development, sales management, or agency leadership within the insurance industry.
• Proven success leading and developing teams to achieve high performance and measurable business results.
• Strong understanding of insurance distribution models and agency operations.
• Exceptional communication, leadership, and interpersonal skills.
• Strong analytical and strategic problem-solving abilities.
• Proficiency in Microsoft Office Suite and CRM platforms.

Why Join Nova

At Nova, we’re building a trusted, modern mutual that combines community focus with entrepreneurial energy. As the Agency Distribution Manager – you’ll lead and inspire a talented team of Agents while shaping the growth and success of our exclusive agency channel. Together, we’ll strengthen member relationships, empower our agents to thrive, and build a sustainable future for Nova.