Aftermarket & Service Sales Representative

Stoakley-Stewart Consultants Ltd.; Regina; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Company pension plan

Summer hours

Team activities

Job summary

Stoakley-Stewart Consultants Ltd. in Regina seeks a field-facing HVAC sales professional to grow replacement equipment sales, service agreements and repair solutions.

You will assess customer needs, collaborate with technicians and suppliers, and move opportunities from proposal to completion while building lasting relationships. Experience in HVAC or mechanical industries is preferred; transferable commercial or mechanical experience with a willingness to learn more about HVAC applications is

Qualifications

• Strong communication and relationship-building skills.

Responsibilities

• Building and developing relationships with existing and prospective customers.
• Identifying opportunities involving replacement equipment, repairs and service agreements.
• Understanding customer requirements and helping develop appropriate solutions.
• Working collaboratively with customers, technicians and suppliers.
• Preparing quotations and proposals.
• Following up on active sales opportunities.
• Remaining involved as opportunities progress through completion.
• Developing new business while continuing to support established customer relationships.
• Building stronger knowledge of HVAC equipment, applications and service requirements.
• Continuing to strengthen your technical and industry knowledge.

Skills

Communication

Relationship-building

Organization

Problem-solving

Self-motivation

Team collaboration

Technical curiosity

MS Outlook

MS Excel

MS Word

Education

Trade certificate

Mechanical engineering study

Business studies

Tools

ServiceBox

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Our client is an established business serving commercial and industrial customers with HVAC equipment, parts, service and system solutions.

Their work extends beyond supplying equipment. Customers rely on knowledgeable people to help them assess repair, replacement and ongoing service needs, understand their options and make practical decisions about system reliability and performance.

Technical knowledge and customer service are closely connected here. For someone who enjoys the commercial side of business but also wants to understand the systems and solutions behind the sale, this is an opportunity to develop both.

Compensation

The overall employment package also includes:

• Company pension plan
• Summer hours
• Company and team activities throughout the year

The Opportunity

This is a customer-facing sales position focused on replacement HVAC equipment, repair solutions and service agreements.

Some opportunities will grow from existing relationships. Others will require you to develop new business. In either case, the role involves considerably more than preparing a price and waiting for an answer.

You will learn what the customer is trying to address, work with technicians and suppliers where additional expertise is needed, help develop an appropriate solution, prepare the proposal and keep the opportunity moving through completion.

You will also work alongside an experienced team member while developing your technical knowledge, customer relationships and confidence in the role.

You do not necessarily have to arrive knowing every technical detail. You do need the curiosity to learn, the confidence to pursue business and the discipline to follow through.

Position Description

• Building and developing relationships with existing and prospective customers
• Identifying opportunities involving replacement equipment, repairs and service agreements
• Understanding customer requirements and helping develop appropriate solutions
• Working collaboratively with customers, technicians and suppliers
• Preparing quotations and proposals
• Following up on active sales opportunities
• Remaining involved as opportunities progress through completion
• Developing new business while continuing to support established customer relationships
• Building stronger knowledge of HVAC equipment, applications and service requirements
• Continuing to strengthen your technical and industry knowledge

There is a clear business-development component to the position, but relationships matter. Success will come from being responsive, dependable and credible with customers while consistently identifying and pursuing opportunities.

Experience

Relevant experience may come from several backgrounds, including:

• HVAC
• Mechanical equipment
• Another related technical or mechanical industry

Direct HVAC sales experience is not an absolute requirement. Transferable commercial or mechanical-industry experience, combined with a genuine willingness to develop stronger technical knowledge, can also provide a solid foundation for the role.

Qualifications

• Strong communication and relationship-building skills
• Good organizational and follow-up habits
• Practical problem-solving ability
• A self-motivated and accountable approach to work
• The ability to communicate comfortably with both customers and technical professionals
• A collaborative approach when working with customers, technicians, suppliers and colleagues
• A genuine willingness to continue building technical knowledge
• Proficiency with Microsoft Outlook, Excel and Word
• Experience with ServiceBox or comparable service-management software would be considered an asset.

Education

Relevant education may include a trade certificate or post-secondary studies in:

• Mechanical engineering
• Mechanical technology
• Business

An equivalent combination of education and experience will also be considered.

Additional Information

• Job ID: 10646
• Job Type: Permanent, Full-Time | On-Site
• Industries: Distribution/Warehousing/3PL
• Job Categories: Logistics/Distribution/Warehousing
• Manages Others: No
• Required Travel: No
• Relocation Assistance: No

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank, or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting, but never in the decision-making as to candidate suitability.

Stoakley-Stewart Consultants Ltd. is committed to providing an inclusive and accessible recruitment experience. We consider all qualified individuals for client introduction and employment opportunities without regard to characteristics protected by applicable human rights legislation.

Accommodations are available upon request for applicants with disabilities throughout the recruitment, assessment, and selection process. If you require accommodation, please advise your Stoakley-Stewart recruitment consultant and we will work with you to meet your individual accessibility needs.